Unum Group promotes Andrew Walker to EVP, Chief Customer Operations Officer

Unum Group

Promotion effective July 1, 2026; Walker joined Unum in June 2025 as SVP, Chief Customer Operations Officer.
Walker oversees customer operations, benefit operations, service delivery, and transformation initiatives.
CEO Rick McKenney cited Walker's impact on operational performance and customer focus.
Before Unum, Walker was EVP and COO at Western Union and held operations roles at USAA and Nationwide.

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