---
schema_version: "secwatch.filing_event.v1"
accession: "0000726854-24-000109"
form_type: "8-K"
ticker: "CHCO"
cik: "0000726854"
company_name: "CITY HOLDING CO"
filed_at: "2024-04-09T23:59:59+00:00"
generated_at: "2026-06-04T01:11:26.647570+00:00"
event_type: "other_material"
sentiment: "positive"
materiality_score: 0.35
calibrated_materiality_score: 0.35
confidence: "high"
source: SEC EDGAR
---

# City National Bank ranked #1 in customer satisfaction in J.D. Power study for 5th time in 7 years

## Summary
- City National Bank ranked #1 in customer satisfaction for consumer banking in the North Central Region (WV, KY, OH, IN, MI).
- Fifth time in seven years receiving the top honor in J.D. Power's U.S. Retail Banking Satisfaction Study.
- Scored highest in trust, people, allowing customers to bank how/when they want, and saving time/money.
- President & CEO Skip Hageboeck credited all City employees for delivering excellent service and customer support.
- Study based on 105,355 retail customer responses from January 2023 through January 2024.

## SEC filing metadata
- accession: 0000726854-24-000109
- form_type: 8-K
- ticker: CHCO
- cik: 0000726854
- company_name: CITY HOLDING CO
- filed_at: 2024-04-09T23:59:59+00:00
- event_type: other_material
- sentiment: positive
- materiality_score: 0.35
- calibrated_materiality_score: 0.35
- confidence: high
- sec_items: 8.01, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/726854/000072685424000109/0000726854-24-000109-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/726854/000072685424000109/chco-20240408.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0000726854-24-000109
- JSON: https://secwatch.observer/filing/0000726854-24-000109.json
- Plain text: https://secwatch.observer/filing/0000726854-24-000109.txt

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.