secwatch.observer — SEC 8-K summary
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Issuer:     CITY HOLDING CO (CHCO)
CIK:        0000726854
Form:       8-K
Filed at:   2024-04-09T23:59:59+00:00
Accession:  0000726854-24-000109
Event type: other_material
Sentiment:  positive
Materiality: 0.35
Item codes: 8.01, 9.01
LLM model:  deepseek-v4-flash:cloud@v2

City National Bank ranked #1 in customer satisfaction in J.D. Power study for 5th time in 7 years
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- City National Bank ranked #1 in customer satisfaction for consumer banking in the North Central Region (WV, KY, OH, IN, MI).
- Fifth time in seven years receiving the top honor in J.D. Power's U.S. Retail Banking Satisfaction Study.
- Scored highest in trust, people, allowing customers to bank how/when they want, and saving time/money.
- President & CEO Skip Hageboeck credited all City employees for delivering excellent service and customer support.
- Study based on 105,355 retail customer responses from January 2023 through January 2024.

Source:
  EDGAR index:    https://www.sec.gov/Archives/edgar/data/726854/000072685424000109/0000726854-24-000109-index.htm
  Primary doc:    https://www.sec.gov/Archives/edgar/data/726854/000072685424000109/chco-20240408.htm
  HTML page:      https://secwatch.observer/filing/0000726854-24-000109

License: Source filings: public domain (SEC EDGAR). Summaries (headline + bullets): CC-BY-4.0; attribute https://secwatch.observer