---
schema_version: "secwatch.filing_event.v1"
accession: "0000950170-23-016669"
form_type: "8-K"
ticker: "WU"
cik: "0001365135"
company_name: "Western Union CO"
filed_at: "2023-05-02T23:59:59+00:00"
generated_at: "2026-06-16T03:04:48.697937+00:00"
event_type: "earnings"
sentiment: "neutral"
materiality_score: 0.6
calibrated_materiality_score: 0.6
confidence: "high"
source: SEC EDGAR
---

# Western Union Q1 revenue $1.04B (-10% YoY); GAAP EPS $0.40, down 46%; reaffirms 2023 outlook

## Summary
- Q1 revenue $1.04B, down 10% reported (1% constant currency adj.); C2C transactions down 6%.
- GAAP EPS $0.40 (-46% YoY); Adjusted EPS $0.43 (-16% YoY); GAAP operating margin 19.7%.
- Branded digital transactions up 7% globally; new branded digital customers up 14% (U.S. outbound +21%).
- Reaffirms 2023 adjusted outlook: revenue down 4%-2%, EPS $1.55-$1.65, operating margin 19%-21%.
- Cash from ops $137M vs $200M prior year; returned $88M in dividends during Q1.

## SEC filing metadata
- accession: 0000950170-23-016669
- form_type: 8-K
- ticker: WU
- cik: 0001365135
- company_name: Western Union CO
- filed_at: 2023-05-02T23:59:59+00:00
- event_type: earnings
- sentiment: neutral
- materiality_score: 0.6
- calibrated_materiality_score: 0.6
- confidence: high
- sec_items: 2.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1365135/000095017023016669/0000950170-23-016669-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1365135/000095017023016669/wu-20230502.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0000950170-23-016669
- JSON: https://secwatch.observer/filing/0000950170-23-016669.json
- Plain text: https://secwatch.observer/filing/0000950170-23-016669.txt

## Key facts
- Earnings Releases
  Western Union CO updated its the first quarter of 2023 guidance (reaffirmed).
  - Period: the first quarter of 2023
  - Guidance: reaffirmed
  - Result: reported results
  source text: On May 2, 2023, The Western Union Company (the “Company”) issued a press release relating to the Company’s earnings for the first quarter of 2023 (the “Earnings Release”).
  evidence_url: https://www.sec.gov/Archives/edgar/data/1365135/000095017023016669/0000950170-23-016669-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.