{"schema_version":"secwatch.filing_event.v1","accession":"0000950170-23-045433","form_type":"8-K","ticker":"CSGS","cik":"0001005757","company_name":"CSG SYSTEMS INTERNATIONAL INC","filed_at":"2023-08-30T23:59:59+00:00","discovered_at":"2026-05-14T18:03:32.837506+00:00","generated_at":"2026-06-11T01:45:35.873907+00:00","sec_items":["5.02","9.01"],"event_type":"leadership","sentiment":"neutral","materiality_score":0.65,"calibrated_materiality_score":0.65,"confidence":"high","headline":"CSGS terminates COO Kennedy and CAO Schaaf; appoints Szwanek as new CAO","bullets":["Ken Kennedy terminated without cause as COO/President, effective Sept 10, 2023; advisory through end of 2023.","Dave Schaaf terminated without cause as CAO/Treasurer; separation Sept 2023, advisory through April 1, 2024.","Lori Szwanek, former CSG Global Controller, appointed CAO effective Sept 2023; most recently CAO at Orion Advisor Solutions.","Company reiterates all 2023 financial guidance; Kennedy's role not replaced, responsibilities assumed by existing execs.","No dispute or disagreement with accounting or financial reporting cited for departures."],"urls":{"canonical":"https://secwatch.observer/filing/0000950170-23-045433","json":"https://secwatch.observer/filing/0000950170-23-045433.json","markdown":"https://secwatch.observer/filing/0000950170-23-045433.md","text":"https://secwatch.observer/filing/0000950170-23-045433.txt","edgar_index":"https://www.sec.gov/Archives/edgar/data/1005757/000095017023045433/0000950170-23-045433-index.htm","edgar_primary_document":"https://www.sec.gov/Archives/edgar/data/1005757/000095017023045433/csgs-20230830.htm"},"model":{"generated_by":"deepseek-v4-flash:cloud@v2","generated_at":"2026-06-11T01:45:35.873907+00:00"},"review":{"review_status":"machine_generated","human_reviewed":false,"corrected":false,"correction_note":null,"correction_timestamp":null,"superseded_by":null,"related_filings":[]},"source_grounded_claims":[{"claim_id":"0d6cb618d4","claim":"Kenneth M. Kennedy was terminated as Chief Operating Officer and President – Revenue Management and Digital Monetization at CSG SYSTEMS INTERNATIONAL INC.","evidence_excerpt":"On August 30, 2023, the Company announced the termination without cause of Kenneth M. Kennedy, Chief Operating Officer and President – Revenue Management and Digital Monetization, effective September 10, 2023.","evidence_source":"SEC 8-K Item 5.02","evidence_url":"https://www.sec.gov/Archives/edgar/data/1005757/000095017023045433/0000950170-23-045433-index.htm","confidence":0.95,"family_label":"Executive change","details":[{"label":"Action","value":"terminated"},{"label":"Role","value":"Chief Operating Officer and President – Revenue Management and Digital Monetization"}],"fact_type":"executive_change"},{"claim_id":"29e586d1cc","claim":"Lori J. Szwanek was appointed as Chief Accounting Officer at CSG SYSTEMS INTERNATIONAL INC.","evidence_excerpt":"Effective September 2023, Lori J. Szwanek, 57, will assume the role of Chief Accounting Officer and will serve as the Company’s principal accounting officer.","evidence_source":"SEC 8-K Item 5.02","evidence_url":"https://www.sec.gov/Archives/edgar/data/1005757/000095017023045433/0000950170-23-045433-index.htm","confidence":0.95,"family_label":"Executive change","details":[{"label":"Action","value":"appointed"},{"label":"Role","value":"Chief Accounting Officer"}],"fact_type":"executive_change"},{"claim_id":"5117e8d8b2","claim":"David N. Schaaf was terminated as Chief Accounting Officer and Treasurer at CSG SYSTEMS INTERNATIONAL INC.","evidence_excerpt":"On August 30, 2023, the Company announced the termination without cause of David N. Schaaf, Chief Accounting Officer and Treasurer, who also serves as the Company’s principal accounting officer.","evidence_source":"SEC 8-K Item 5.02","evidence_url":"https://www.sec.gov/Archives/edgar/data/1005757/000095017023045433/0000950170-23-045433-index.htm","confidence":0.95,"family_label":"Executive change","details":[{"label":"Action","value":"terminated"},{"label":"Role","value":"Chief Accounting Officer and Treasurer"}],"fact_type":"executive_change"}],"license":"Source filings: public domain (SEC EDGAR). Summaries (headline + bullets): CC-BY-4.0; attribute https://secwatch.observer"}