---
schema_version: "secwatch.filing_event.v1"
accession: "0000950170-24-024927"
form_type: "8-K"
ticker: "CRD-A"
cik: "0000025475"
company_name: "CRAWFORD & CO"
filed_at: "2024-03-04T23:59:59+00:00"
generated_at: "2026-06-05T05:04:39.309918+00:00"
event_type: "earnings"
sentiment: "neutral"
materiality_score: 0.75
calibrated_materiality_score: 0.75
confidence: "high"
source: SEC EDGAR
---

# Crawford reports record FY 2023 revenue; Q4 revenue down 8% on benign weather

## Summary
- Q4 2023 revenues before reimbursements $296.1M, down 8% YoY; GAAP net loss $0.8M and diluted EPS loss $0.02.
- Non-GAAP adjusted EPS for Q4 was $0.06 (CRD-A) and $0.07 (CRD-B), down from $0.23 in Q4 2022.
- FY 2023 record revenue of $1.267B, up 7% YoY; GAAP net income $30.6M vs loss of $18.3M in 2022.
- Broadspire segment Q4 revenue up 17.2% to $92.1M; Platform Solutions revenue dropped 52% to $37.2M.
- Operating cash flow improved to $103.8M from $27.6M; total debt reduced to $209.1M from $238.9M.

## SEC filing metadata
- accession: 0000950170-24-024927
- form_type: 8-K
- ticker: CRD-A
- cik: 0000025475
- company_name: CRAWFORD & CO
- filed_at: 2024-03-04T23:59:59+00:00
- event_type: earnings
- sentiment: neutral
- materiality_score: 0.75
- calibrated_materiality_score: 0.75
- confidence: high
- sec_items: 2.02, 7.01, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/25475/000095017024024927/0000950170-24-024927-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/25475/000095017024024927/crda-20240304.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0000950170-24-024927
- JSON: https://secwatch.observer/filing/0000950170-24-024927.json
- Plain text: https://secwatch.observer/filing/0000950170-24-024927.txt

## Key facts
- Earnings Releases
  CRAWFORD & CO reported the fourth quarter ended December 31, 2023 results: revenue $296.1 million, net income $(0.8) million, EPS $(0.02) for both CRD-A and CRD-B.
  - Period: the fourth quarter ended December 31, 2023
  - Revenue: $296.1 million
  - Net income: $(0.8) million
  - EPS: $(0.02) for both CRD-A and CRD-B
  - Result: reported results
  source text: GAAP Consolidated Results Fourth Quarter 2023 • Revenues before reimbursements of $296.1 million
  evidence_url: https://www.sec.gov/Archives/edgar/data/25475/000095017024024927/0000950170-24-024927-index.htm
- Earnings Releases
  CRAWFORD & CO reported the full year ended December 31, 2023 results: revenue $1.267 billion, net income $30.6 million, EPS $0.61 for CRD-A and $0.62 for CRD-B.
  - Period: the full year ended December 31, 2023
  - Revenue: $1.267 billion
  - Net income: $30.6 million
  - EPS: $0.61 for CRD-A and $0.62 for CRD-B
  - Result: reported results
  source text: GAAP Consolidated Results Full Year 2023 • Revenues before reimbursements of $1.267 billion
  evidence_url: https://www.sec.gov/Archives/edgar/data/25475/000095017024024927/0000950170-24-024927-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.