cyber
confidence high
sentiment negative
materiality 0.65
Option Care Health disruption from Change Healthcare cyber incident; >50% claims unprocessed
Option Care Health, Inc.
- More than half of claims for services since Feb 21 remain unprocessed due to Change Healthcare outage.
- No unauthorized access to Option Care systems identified; disconnected from Change Healthcare apps on Feb 21.
- Near-term impacts: cash flow/working capital constraints, billing/collection inefficiencies, higher net interest expense.
- Maintains strong liquidity; no draws on $400M revolver; continuing to serve existing and new patients.
- Cannot predict ultimate impact; working on alternative processes to minimize disruption.