8x8 Reports First GAAP-Profitable Fiscal Year Since 2015; Record Service Revenue

Fiscal Year 2026 Financial Results: • Total revenue increased 3% to $735.8 million, compared to $715.1 million in fiscal 2025. • Service revenue increased 3% to $715.3 million, compared to $692.9 million in fiscal 2025. • GAAP operating income was $18.9 million, an increase of 25% compared to GAAP operating income of $15.2 million in fiscal 2025. • Non-GAAP operating profit was $75.1 million, a decrease of 4% compared to non-GAAP operating profit of $78.4 million in fiscal 2025. • GAAP net income was $1.6 million, compared to GAAP net loss of $27.2 million in fiscal 2025.

Fourth Quarter Fiscal 2026 Financial Results: • Total revenue increased 5% to $185.2 million, compared to $177.0 million in the fourth quarter of fiscal 2025. • Service revenue increased 5% to $180.2 million, compared to $171.6 million in the fourth quarter of fiscal 2025. • GAAP gross margin was 63%, compared to 68% in the same period last year. Non-GAAP gross margin was 64%, compared to 69% in the same period last year. • GAAP operating income was $3.3 million, compared to GAAP operating income of $0.4 million in the fourth quarter of fiscal 2025. • Non-GAAP operating income was $19.8 million, compared to non-GAAP operating income of $17.7 million in the fourth quarter of fiscal 2025. • GAAP net income was $0.1 million, compared to GAAP net loss of $5.4 million in the fourth quarter of fiscal 2025.