---
schema_version: "secwatch.filing_event.v1"
accession: "0001023731-26-000166"
form_type: "8-K"
ticker: "EGHT"
cik: "0001023731"
company_name: "8X8 INC /DE/"
filed_at: "2026-11-04T21:13:08+00:00"
generated_at: "2026-11-04T21:14:23.520594+00:00"
event_type: "earnings"
sentiment: "positive"
materiality_score: 0.7
calibrated_materiality_score: 0.7
confidence: "high"
source: SEC EDGAR
---

# 8x8 Q2 FY27 revenue $192M (+4%), non-GAAP operating income $20.7M; raises FY27 revenue, profit and cash flow outlook

## Summary
- Record service revenue $187.8M (+4.9% YoY) and total revenue $192.0M (+4%); GAAP net income $3.4M vs $0.8M a year ago; non-GAAP net income $17.6M vs $13.1M.
- Non-GAAP operating income $20.7M (10.8% margin) vs $17.3M; GAAP operating income $6.9M, ninth straight positive quarter; gross margin fell to 60% from 65% on usage-revenue mix.
- Platform usage revenue up 51% YoY and now ~28% of service revenue (19% a year ago); AI-solution recurring revenue +58%, with AI customers at 13% of recurring revenue vs 7%.
- Q2 operating cash flow $13.1M, 23rd consecutive positive quarter, TTM $65.2M; cash $102.6M; total debt $309.4M after $12.5M October paydown cut the term loan to $95.0M.
- Raised fiscal 2027 outlook for revenue, profitability and operating cash flow; company is working to refinance debt ahead of the August 2027 term loan maturity.

## SEC filing metadata
- accession: 0001023731-26-000166
- form_type: 8-K
- ticker: EGHT
- cik: 0001023731
- company_name: 8X8 INC /DE/
- filed_at: 2026-11-04T21:13:08+00:00
- event_type: earnings
- sentiment: positive
- materiality_score: 0.7
- calibrated_materiality_score: 0.7
- confidence: high
- sec_items: 2.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1023731/000102373126000166/0001023731-26-000166-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1023731/000102373126000166/eght-20261104.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001023731-26-000166
- JSON: https://secwatch.observer/filing/0001023731-26-000166.json
- Plain text: https://secwatch.observer/filing/0001023731-26-000166.txt

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.