---
schema_version: "secwatch.filing_event.v1"
accession: "0001066194-26-000011"
form_type: "8-K"
ticker: "EGAN"
cik: "0001066194"
company_name: "EGAIN Corp"
filed_at: "2026-05-14T20:01:57+00:00"
generated_at: "2026-05-14T21:03:02.069849+00:00"
event_type: "earnings"
sentiment: "positive"
materiality_score: 0.75
calibrated_materiality_score: 0.75
confidence: "high"
source: SEC EDGAR
---

# eGain Q3 revenue $22.5M (+7% YoY); AI Knowledge Hub ARR up 26% to $48.0M

## Summary
- Total revenue $22.5M, up 7% YoY; GAAP net income $2.4M ($0.09) vs $66K ($0.00) YoY.
- AI Knowledge Hub ARR grew 26% to $48.0M, now 64% of total SaaS ARR.
- GAAP gross margin improved to 73% from 68% YoY; non-GAAP gross margin 74% vs 69%.
- Adjusted EBITDA $3.2M (14% margin) vs $1.2M (6%) YoY; cash $80.5M up from $68.7M.
- Q4 guidance: revenue $21.5-22.0M; adjusted EBITDA $0.5-1.0M. FY 2026 updated midpoint ~$90.75M.

## SEC filing metadata
- accession: 0001066194-26-000011
- form_type: 8-K
- ticker: EGAN
- cik: 0001066194
- company_name: EGAIN Corp
- filed_at: 2026-05-14T20:01:57+00:00
- event_type: earnings
- sentiment: positive
- materiality_score: 0.75
- calibrated_materiality_score: 0.75
- confidence: high
- sec_items: 2.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1066194/000106619426000011/0001066194-26-000011-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1066194/000106619426000011/egan-20260514x8k.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001066194-26-000011
- JSON: https://secwatch.observer/filing/0001066194-26-000011.json
- Plain text: https://secwatch.observer/filing/0001066194-26-000011.txt

## Key facts
- Earnings Releases
  EGAIN Corp reported its fiscal 2026 third quarter ended March 31, 2026 results: revenue $22.5 million, net income $2.4 million, EPS $0.09 per share on a basic and diluted basis.
  - Period: its fiscal 2026 third quarter ended March 31, 2026
  - Revenue: $22.5 million
  - Net income: $2.4 million
  - EPS: $0.09 per share on a basic and diluted basis
  - Result: reported results
  source text: week, we announced four new products on our platform to strong customer interest at eGain Solve London. ​ Fiscal 2026 Third Quarter Financial Highlights ​ ● Total revenue was $22.5 million, up 7% year over year. ● AI Knowledge Hub annual recurring revenue grew 26% year over year to $48.0 million, contributing 64% of total SaaS annual recurring revenue. ● GAAP gross
  evidence_url: https://www.sec.gov/Archives/edgar/data/1066194/000106619426000011/0001066194-26-000011-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.