secwatch.observer — SEC 8-K summary
======================================

Issuer:     EGAIN Corp (EGAN)
CIK:        0001066194
Form:       8-K
Filed at:   2026-05-14T20:01:57+00:00
Accession:  0001066194-26-000011
Event type: earnings
Sentiment:  positive
Materiality: 0.75
Item codes: 2.02, 9.01
LLM model:  deepseek-v4-flash:cloud@v2

eGain Q3 revenue $22.5M (+7% YoY); AI Knowledge Hub ARR up 26% to $48.0M
------------------------------------------------------------------------

- Total revenue $22.5M, up 7% YoY; GAAP net income $2.4M ($0.09) vs $66K ($0.00) YoY.
- AI Knowledge Hub ARR grew 26% to $48.0M, now 64% of total SaaS ARR.
- GAAP gross margin improved to 73% from 68% YoY; non-GAAP gross margin 74% vs 69%.
- Adjusted EBITDA $3.2M (14% margin) vs $1.2M (6%) YoY; cash $80.5M up from $68.7M.
- Q4 guidance: revenue $21.5-22.0M; adjusted EBITDA $0.5-1.0M. FY 2026 updated midpoint ~$90.75M.

Source:
  EDGAR index:    https://www.sec.gov/Archives/edgar/data/1066194/000106619426000011/0001066194-26-000011-index.htm
  Primary doc:    https://www.sec.gov/Archives/edgar/data/1066194/000106619426000011/egan-20260514x8k.htm
  HTML page:      https://secwatch.observer/filing/0001066194-26-000011

License: Source filings: public domain (SEC EDGAR). Summaries (headline + bullets): CC-BY-4.0; attribute https://secwatch.observer