---
schema_version: "secwatch.filing_event.v1"
accession: "0001066194-26-000014"
form_type: "8-K"
ticker: "EGAN"
cik: "0001066194"
company_name: "EGAIN Corp"
filed_at: "2026-09-03T20:20:43+00:00"
generated_at: "2026-09-03T20:22:21.198837+00:00"
event_type: "earnings"
sentiment: "positive"
materiality_score: 0.7
calibrated_materiality_score: 0.7
confidence: "high"
source: SEC EDGAR
---

# eGain reports FY2026 revenue up 3%, AI revenue up 20%; guides FY2027 GAAP net loss

## Summary
- Q4 FY2026 revenue $22.2M (down 4% YoY); GAAP EPS $0.05 vs $1.13 prior year (incl. $29M tax benefit).
- FY2026 total revenue $91.1M (up 3%); AI customer revenue up 20%; AI ARR 72% of SaaS ARR.
- FY2026 non-GAAP net income $13.0M ($0.48/sh) vs $5.7M ($0.20/sh); adjusted EBITDA $13.6M (15% margin).
- Guides Q1 FY2027 revenue $20.9-21.4M, non-GAAP EPS $0.05-0.08; FY2027 revenue $84.5-86.0M, GAAP net loss $2-3M.
- Named a Leader in Gartner's first Customer Service Knowledge Management Magic Quadrant.

## SEC filing metadata
- accession: 0001066194-26-000014
- form_type: 8-K
- ticker: EGAN
- cik: 0001066194
- company_name: EGAIN Corp
- filed_at: 2026-09-03T20:20:43+00:00
- event_type: earnings
- sentiment: positive
- materiality_score: 0.7
- calibrated_materiality_score: 0.7
- confidence: high
- sec_items: 2.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1066194/000106619426000014/0001066194-26-000014-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1066194/000106619426000014/egan-20260903x8k.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001066194-26-000014
- JSON: https://secwatch.observer/filing/0001066194-26-000014.json
- Plain text: https://secwatch.observer/filing/0001066194-26-000014.txt

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.