secwatch.observer — SEC 8-K summary
======================================

Issuer:     EGAIN Corp (EGAN)
CIK:        0001066194
Form:       8-K
Filed at:   2026-09-03T20:20:43+00:00
Accession:  0001066194-26-000014
Event type: earnings
Sentiment:  positive
Materiality: 0.70
Item codes: 2.02, 9.01
LLM model:  deepseek-v4-flash:cloud@v2

eGain reports FY2026 revenue up 3%, AI revenue up 20%; guides FY2027 GAAP net loss
--------------------------------------------------------------------------------

- Q4 FY2026 revenue $22.2M (down 4% YoY); GAAP EPS $0.05 vs $1.13 prior year (incl. $29M tax benefit).
- FY2026 total revenue $91.1M (up 3%); AI customer revenue up 20%; AI ARR 72% of SaaS ARR.
- FY2026 non-GAAP net income $13.0M ($0.48/sh) vs $5.7M ($0.20/sh); adjusted EBITDA $13.6M (15% margin).
- Guides Q1 FY2027 revenue $20.9-21.4M, non-GAAP EPS $0.05-0.08; FY2027 revenue $84.5-86.0M, GAAP net loss $2-3M.
- Named a Leader in Gartner's first Customer Service Knowledge Management Magic Quadrant.

Source:
  EDGAR index:    https://www.sec.gov/Archives/edgar/data/1066194/000106619426000014/0001066194-26-000014-index.htm
  Primary doc:    https://www.sec.gov/Archives/edgar/data/1066194/000106619426000014/egan-20260903x8k.htm
  HTML page:      https://secwatch.observer/filing/0001066194-26-000014

License: Source filings: public domain (SEC EDGAR). Summaries (headline + bullets): CC-BY-4.0; attribute https://secwatch.observer