---
schema_version: "secwatch.filing_event.v1"
accession: "0001101215-24-000103"
form_type: "8-K"
ticker: null
cik: "0001139552"
company_name: "WFN CREDIT CO LLC"
filed_at: "2024-05-02T23:59:59+00:00"
generated_at: "2026-06-02T23:55:37.279952+00:00"
event_type: "other"
sentiment: "neutral"
materiality_score: 0.15
calibrated_materiality_score: 0.15
confidence: "high"
source: SEC EDGAR
---

# Comenity Bank and Servicer amend performance standards in service agreement

## Summary
- First Addendum to Appendix A of Fifth Amended and Restated Service Agreement dated April 30, 2024.
- Amends Performance Standards for Business Continuity (97% plan approval, 95% testing) and Complaints Management (80% in 15 days, 100% in 60 days).
- Adds IT service metrics: 95% change requests on-time, 99.9% cloud availability, 97% Severity 1 root cause analysis on-time.
- Effective first day of month following execution; no financial impact disclosed.

## SEC filing metadata
- accession: 0001101215-24-000103
- form_type: 8-K
- cik: 0001139552
- company_name: WFN CREDIT CO LLC
- filed_at: 2024-05-02T23:59:59+00:00
- event_type: other
- sentiment: neutral
- materiality_score: 0.15
- calibrated_materiality_score: 0.15
- confidence: high
- sec_items: 1.01, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1139552/000110121524000103/0001101215-24-000103-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1139552/000110121524000103/a4-30x24wfnform8xk.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001101215-24-000103
- JSON: https://secwatch.observer/filing/0001101215-24-000103.json
- Plain text: https://secwatch.observer/filing/0001101215-24-000103.txt

## Key facts
- Material Agreements
  WFN CREDIT CO LLC amended First Addendum to Appendix A with Comenity Servicing LLC (effective 2024-04-30).
  - Action: amendment
  - Counterparty: Comenity Servicing LLC
  - Effective: 2024-04-30
  source text: On April 30, 2024, Comenity Bank (“Bank”) and Comenity Servicing LLC (“Servicer”) entered into the First Addendum to Appendix A (“First Addendum”) to that certain Fifth Amended and Restated Service Agreement, dated as of April 1, 2024 (the “Service Agreement”), by and between Bank and Servicer
  evidence_url: https://www.sec.gov/Archives/edgar/data/1139552/000110121524000103/0001101215-24-000103-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.