---
schema_version: "secwatch.filing_event.v1"
accession: "0001102993-23-000016"
form_type: "8-K/A"
ticker: "LPSN"
cik: "0001102993"
company_name: "LIVEPERSON INC"
filed_at: "2023-03-16T23:59:59+00:00"
generated_at: "2026-06-18T00:10:11.247766+00:00"
event_type: "other_material"
sentiment: "neutral"
materiality_score: 0.7
calibrated_materiality_score: 0.7
confidence: "high"
source: SEC EDGAR
---

# LivePerson corrects FY2023 guidance: revenue $422-436M, Adj EBITDA $15-32M

## Summary
- Corrected FY2023 guidance: revenue $422M-$436M (-18% to -15% YoY); Adjusted EBITDA $15M-$32M (4%-7% margin).
- Q4 2022 revenue $122.5M (-1% YoY); net loss $41.7M ($0.55 per share); adj. operating loss $16.1M.
- Cost reductions of over $80M annualized from Q1 to Q4 2022; enterprise deals up 21.7% YoY.
- WildHealth Medicare reimbursement suspension led to Q4 revenue reserve; Q4 revenue would have been within guidance without reserve.

## SEC filing metadata
- accession: 0001102993-23-000016
- form_type: 8-K/A
- ticker: LPSN
- cik: 0001102993
- company_name: LIVEPERSON INC
- filed_at: 2023-03-16T23:59:59+00:00
- event_type: other_material
- sentiment: neutral
- materiality_score: 0.7
- calibrated_materiality_score: 0.7
- confidence: high
- sec_items: 2.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1102993/000110299323000016/0001102993-23-000016-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1102993/000110299323000016/lpsn-20230315.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001102993-23-000016
- JSON: https://secwatch.observer/filing/0001102993-23-000016.json
- Plain text: https://secwatch.observer/filing/0001102993-23-000016.txt

## Key facts
- Earnings Releases
  LIVEPERSON INC reported fourth quarter ended December 31, 2022 results: revenue $122.5 million, net income $41.7 million, EPS $0.55 per share.
  - Period: fourth quarter ended December 31, 2022
  - Revenue: $122.5 million
  - Net income: $41.7 million
  - EPS: $0.55 per share
  - Result: reported results
  source text: Total revenue was $122.5 million for the fourth quarter of 2022, a decrease of 1% as compared to the same period last year as the company continues to execute on its plan to exit non-core lines of business.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1102993/000110299323000016/0001102993-23-000016-index.htm
- Earnings Releases
  LIVEPERSON INC reported financial results for full year ended December 31, 2022.
  - Period: full year ended December 31, 2022
  - Result: reported results
  source text: On March 15, 2023, LivePerson, Inc. (the “Registrant,” “we” or “us”) issued a press release announcing its results of operations and financial condition for the year ended December 31, 2022, which was furnished as Exhibit 99.1 to a Current Report on Form 8-K
  evidence_url: https://www.sec.gov/Archives/edgar/data/1102993/000110299323000016/0001102993-23-000016-index.htm
- Earnings Releases
  LIVEPERSON INC reported full year 2023 results: revenue $422 million to $436 million. Guidance initiated.
  - Period: full year 2023
  - Revenue: $422 million to $436 million
  - Guidance: initiated
  - Result: guidance update
  source text: “For full year 2023 guidance, we expect total revenue to range from $422 million to $436 million or (18)% to (15)% year over year.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1102993/000110299323000016/0001102993-23-000016-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.