{"schema_version":"secwatch.filing_event.v1","accession":"0001102993-24-000073","form_type":"8-K","ticker":"LPSN","cik":"0001102993","company_name":"LIVEPERSON INC","filed_at":"2024-05-08T23:59:59+00:00","discovered_at":"2026-05-14T18:03:17.294875+00:00","generated_at":"2026-06-02T08:41:44.367653+00:00","sec_items":["2.02","9.01"],"event_type":"earnings","sentiment":"negative","materiality_score":0.6,"calibrated_materiality_score":0.6,"confidence":"high","headline":"LivePerson Q1 revenue $85.1M, down 21% YoY; net loss widens to $35.6M","bullets":["Total revenue of $85.1M, above high-end of guidance, down 20.9% YoY due to churn and exited lines.","Net loss of $35.6M ($0.40 per share) vs loss of $17.4M ($0.23) in Q1 2023.","Adjusted operating loss of $7.7M improved from $8.7M loss a year ago.","Signed 40 deals (12 new, 28 existing); ARPC rose 11.6% YoY to $625,000.","Management cites progress on transformation, go-to-market overhaul, and deleveraging efforts."],"urls":{"canonical":"https://secwatch.observer/filing/0001102993-24-000073","json":"https://secwatch.observer/filing/0001102993-24-000073.json","markdown":"https://secwatch.observer/filing/0001102993-24-000073.md","text":"https://secwatch.observer/filing/0001102993-24-000073.txt","edgar_index":"https://www.sec.gov/Archives/edgar/data/1102993/000110299324000073/0001102993-24-000073-index.htm","edgar_primary_document":"https://www.sec.gov/Archives/edgar/data/1102993/000110299324000073/lpsn-20240508.htm"},"model":{"generated_by":"deepseek-v4-flash:cloud@v2","generated_at":"2026-06-02T08:41:44.367653+00:00"},"review":{"review_status":"machine_generated","human_reviewed":false,"corrected":false,"correction_note":null,"correction_timestamp":null,"superseded_by":null,"related_filings":[]},"source_grounded_claims":[{"claim_id":"d9901e14ad661a64b182b214d4aceda97d3c86a6","claim":"LIVEPERSON INC reported the first quarter ended March 31, 2024 results: revenue $85.1 million, net income $35.6 million or $0.40 per share, EPS $0.40 per share.","evidence_excerpt":"LivePerson Announces First Quarter 2024 Financial Results - Total Revenue of $85.1M, above the high-end of our guidance range -- -- Adjusted EBITDA above the midpoint of our guidance range -- NEW YORK, May 8, 2024 -- LivePerson, Inc. (NASDAQ: LPSN) (“LivePerson” the “Company”, “we” or “us”), the enterprise leader in digital customer conversations, today announced financial results for the first quarter ended March 31, 2024. First Quarter Highlights Total revenue was $85.1 million for the first quarter of 2024, a decrease of 20.9%, as compared to the same period last year driven by customer churn and the exit of non-core business lines. LivePerson signed 40 deals in total for the first quarter, consisting of 12 new and 28 existing customers. Trailing-twelve-months average revenue per enterprise and mid-market customer increased 11.6% in the first quarter to $625,000, up from approximately $560,000 in the comparable prior-year period. ARPC is calculated using only B2B Core recurring reve","evidence_source":"SEC 8-K Item 2.02","evidence_url":"https://www.sec.gov/Archives/edgar/data/1102993/000110299324000073/0001102993-24-000073-index.htm","confidence":0.95,"family_label":"Earnings Releases","details":[{"label":"Period","value":"the first quarter ended March 31, 2024"},{"label":"Revenue","value":"$85.1 million"},{"label":"Net income","value":"$35.6 million or $0.40 per share"},{"label":"EPS","value":"$0.40 per share"},{"label":"Result","value":"reported results"}],"fact_type":"earnings_release"}],"license":"Source filings: public domain (SEC EDGAR). Summaries (headline + bullets): CC-BY-4.0; attribute https://secwatch.observer"}