LivePerson Q4 revenue $73.2M, down 23.3% YoY; net loss widens to $112.1M

LIVEPERSON INC

Total revenue $73.2M, above high-end of guidance; down 23.3% YoY on customer cancellations and downsells.
Net loss $112.1M ($1.27 per share) vs $40.5M loss ($0.48) in Q4 2023; adjusted operating income $1.0M vs loss $4.0M.
Signed 39 deals: 30 expansions/renewals and 9 new logos; sequential bookings growth for third consecutive quarter.
ARPC increased 2.5% YoY to $625k; management expects continued improvement in 2025.
CEO cited demand for AI agents and traction in regulated industries as key themes.

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