{"schema_version":"secwatch.filing_event.v1","accession":"0001104659-22-055927","form_type":"8-K","ticker":"TTEC","cik":"0001013880","company_name":"TTEC Holdings, Inc.","filed_at":"2022-05-04T23:59:59+00:00","discovered_at":"2026-05-14T18:03:59.309368+00:00","generated_at":"2026-06-26T00:18:48.195313+00:00","sec_items":["5.02","7.01","9.01"],"event_type":"leadership","sentiment":"positive","materiality_score":0.6,"calibrated_materiality_score":0.6,"confidence":"high","headline":"TTEC names Shelly Swanback as CEO of TTEC Engage, its CXaaS segment","bullets":["Swanback appointed CEO of TTEC Engage effective May 4, 2022.","She has 30+ years experience, most recently President, Product & Platform at Western Union.","Previously built Accenture Digital to over $20B annual revenue in 7 years.","Chairman Ken Tuchman targets doubling the business in half the time with Swanback's leadership.","Swanback will oversee TTEC's digitally enabled CX (customer experience) as a service segment."],"urls":{"canonical":"https://secwatch.observer/filing/0001104659-22-055927","json":"https://secwatch.observer/filing/0001104659-22-055927.json","markdown":"https://secwatch.observer/filing/0001104659-22-055927.md","text":"https://secwatch.observer/filing/0001104659-22-055927.txt","edgar_index":"https://www.sec.gov/Archives/edgar/data/1013880/000110465922055927/0001104659-22-055927-index.htm","edgar_primary_document":"https://www.sec.gov/Archives/edgar/data/1013880/000110465922055927/tm2213392d2_8k.htm"},"model":{"generated_by":"deepseek-v4-flash:cloud@v2","generated_at":"2026-06-26T00:18:48.195313+00:00"},"review":{"review_status":"machine_generated","human_reviewed":false,"corrected":false,"correction_note":null,"correction_timestamp":null,"superseded_by":null,"related_filings":[]},"source_grounded_claims":[{"claim_id":"43f13571bc","claim":"Michelle 'Shelly' Swanback was appointed as Chief Executive Officer for TTEC Engage at TTEC Holdings, Inc..","evidence_excerpt":"On May 4, 2022, TTEC Holdings, Inc. (“TTEC” or the “Company”) announced the appointment of Ms. Michelle “Shelly” Swanback, as Chief Executive Officer for TTEC Engage","evidence_source":"SEC 8-K Item 5.02","evidence_url":"https://www.sec.gov/Archives/edgar/data/1013880/000110465922055927/0001104659-22-055927-index.htm","confidence":1.0,"family_label":"Executive change","details":[{"label":"Action","value":"appointed"},{"label":"Role","value":"Chief Executive Officer for TTEC Engage"}],"fact_type":"executive_change"}],"license":"Source filings: public domain (SEC EDGAR). Summaries (headline + bullets): CC-BY-4.0; attribute https://secwatch.observer"}