secwatch.observer — SEC 8-K summary
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Issuer:     TTEC Holdings, Inc. (TTEC)
CIK:        0001013880
Form:       8-K
Filed at:   2023-11-09T23:59:59+00:00
Accession:  0001104659-23-116326
Event type: earnings
Sentiment:  negative
Materiality: 0.75
Item codes: 2.02, 9.01
LLM model:  deepseek-v4-flash:cloud@v2

TTEC posts Q3 GAAP EPS $0.04 vs $0.53 YoY; cuts FY2023 revenue and EBITDA guidance
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- GAAP revenue $603M (+1.8% YoY); income from operations $25.4M (4.2% of revenue) vs $35.6M (6.0%) prior year.
- GAAP diluted EPS $0.04; Non-GAAP EPS $0.48 vs $0.68 prior year.
- Engage segment revenue down 1.4% to $469.7M; operating income margin dropped to 2.9% from 5.8%.
- Digital segment revenue up 14.7% to $133.3M; operating income margin improved to 8.9% from 6.9%.
- FY2023 guidance lowered: revenue $2,433M-$2,453M; Non-GAAP EBITDA $270M-$280M.

Source:
  EDGAR index:    https://www.sec.gov/Archives/edgar/data/1013880/000110465923116326/0001104659-23-116326-index.htm
  Primary doc:    https://www.sec.gov/Archives/edgar/data/1013880/000110465923116326/tm2330234d1_8k.htm
  HTML page:      https://secwatch.observer/filing/0001104659-23-116326

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