{"schema_version":"secwatch.filing_event.v1","accession":"0001104659-24-030001","form_type":"8-K","ticker":"TTEC","cik":"0001013880","company_name":"TTEC Holdings, Inc.","filed_at":"2024-03-01T23:59:59+00:00","discovered_at":"2026-05-14T18:03:23.100733+00:00","generated_at":"2026-06-05T05:14:36.030064+00:00","sec_items":["2.02","8.01","9.01"],"event_type":"earnings","sentiment":"negative","materiality_score":0.85,"calibrated_materiality_score":0.85,"confidence":"high","headline":"TTEC Q4 revenue down 4.9%, GAAP EPS ($0.17), dividend cut to $0.06 per share","bullets":["Full year 2023 revenue $2.463B (+0.8%); GAAP EPS $0.39, Non-GAAP $2.18 (vs $3.59 prior year).","Q4 GAAP revenue $626.2M (-4.9%), operating income $16.9M (2.7% of revenue), net loss $8.2M.","Board cut semi-annual dividend to $0.06/share from $0.52, payable Apr 30, 2024 to record Apr 3.","FY 2024 outlook: revenue midpoint $2.32B, non-GAAP adj EBITDA midpoint $237M, non-GAAP EPS $1.51.","TTEC Engage revenue fell 5.5% in Q4; segment margins pressured by client budget constraints."],"urls":{"canonical":"https://secwatch.observer/filing/0001104659-24-030001","json":"https://secwatch.observer/filing/0001104659-24-030001.json","markdown":"https://secwatch.observer/filing/0001104659-24-030001.md","text":"https://secwatch.observer/filing/0001104659-24-030001.txt","edgar_index":"https://www.sec.gov/Archives/edgar/data/1013880/000110465924030001/0001104659-24-030001-index.htm","edgar_primary_document":"https://www.sec.gov/Archives/edgar/data/1013880/000110465924030001/tm247637d1_8k.htm"},"model":{"generated_by":"deepseek-v4-flash:cloud@v2","generated_at":"2026-06-05T05:14:36.030064+00:00"},"review":{"review_status":"machine_generated","human_reviewed":false,"corrected":false,"correction_note":null,"correction_timestamp":null,"superseded_by":null,"related_filings":[]},"source_grounded_claims":[{"claim_id":"2fe72c9a152fb033b8f3e00633c635d430d4d548","claim":"TTEC Holdings, Inc. reported fourth quarter and fiscal year ended December 31, 2023 results: revenue $626.2 Million, net income ($8.2) Million, EPS ($0.17).","evidence_excerpt":"or 4.2 Percent of Revenue Non-GAAP) Adjusted EBITDA was $271.5 Million or 11.0 Percent of Revenue Fully Diluted EPS was $0.39, $2.18 Non-GAAP Fourth Quarter 2023 Revenue was $626.2 Million, down 4.9 Percent Operating Income was 16.9 Million or 2.7 Percent of Revenue ($41.8 Million or 6.7 Percent of Revenue Non-GAAP) Net Income was ($8.2) Million or (1.3) Percent of","evidence_source":"SEC 8-K Item 2.02","evidence_url":"https://www.sec.gov/Archives/edgar/data/1013880/000110465924030001/0001104659-24-030001-index.htm","confidence":0.95,"family_label":"Earnings Releases","details":[{"label":"Period","value":"fourth quarter and fiscal year ended December 31, 2023"},{"label":"Revenue","value":"$626.2 Million"},{"label":"Net income","value":"($8.2) Million"},{"label":"EPS","value":"($0.17)"},{"label":"Result","value":"reported results"}],"fact_type":"earnings_release"},{"claim_id":"a568e1199769360a5a4c67c9bd3ed56436766a3b","claim":"TTEC Holdings, Inc. reported the fiscal year ended December 31, 2023 results: revenue $2.463 Billion, net income $18.3 Million, EPS $0.39.","evidence_excerpt":"(EXHIBIT 99.1) --- EX-99.1 2 tm247637d1_ex99-1.htm EXHIBIT 99.1 Exhibit 99.1 TTEC Announces Fourth Quarter and Full Year 2023 Financial Results Full Year 2023 Revenue was $2.463 Billion, up 0.8 Percent Operating Income was $118.0 Million or 4.8 Percent of Revenue ($200.4 Million or 8.1 Percent of Revenue Non-GAAP) Net Income was $18.3 Million or 0.7 Percent of","evidence_source":"SEC 8-K Item 2.02","evidence_url":"https://www.sec.gov/Archives/edgar/data/1013880/000110465924030001/0001104659-24-030001-index.htm","confidence":0.95,"family_label":"Earnings Releases","details":[{"label":"Period","value":"the fiscal year ended December 31, 2023"},{"label":"Revenue","value":"$2.463 Billion"},{"label":"Net income","value":"$18.3 Million"},{"label":"EPS","value":"$0.39"},{"label":"Result","value":"reported results"}],"fact_type":"earnings_release"}],"license":"Source filings: public domain (SEC EDGAR). Summaries (headline + bullets): CC-BY-4.0; attribute https://secwatch.observer"}