---
schema_version: "secwatch.filing_event.v1"
accession: "0001104659-24-030001"
form_type: "8-K"
ticker: "TTEC"
cik: "0001013880"
company_name: "TTEC Holdings, Inc."
filed_at: "2024-03-01T23:59:59+00:00"
generated_at: "2026-06-05T05:14:36.030064+00:00"
event_type: "earnings"
sentiment: "negative"
materiality_score: 0.85
calibrated_materiality_score: 0.85
confidence: "high"
source: SEC EDGAR
---

# TTEC Q4 revenue down 4.9%, GAAP EPS ($0.17), dividend cut to $0.06 per share

## Summary
- Full year 2023 revenue $2.463B (+0.8%); GAAP EPS $0.39, Non-GAAP $2.18 (vs $3.59 prior year).
- Q4 GAAP revenue $626.2M (-4.9%), operating income $16.9M (2.7% of revenue), net loss $8.2M.
- Board cut semi-annual dividend to $0.06/share from $0.52, payable Apr 30, 2024 to record Apr 3.
- FY 2024 outlook: revenue midpoint $2.32B, non-GAAP adj EBITDA midpoint $237M, non-GAAP EPS $1.51.
- TTEC Engage revenue fell 5.5% in Q4; segment margins pressured by client budget constraints.

## SEC filing metadata
- accession: 0001104659-24-030001
- form_type: 8-K
- ticker: TTEC
- cik: 0001013880
- company_name: TTEC Holdings, Inc.
- filed_at: 2024-03-01T23:59:59+00:00
- event_type: earnings
- sentiment: negative
- materiality_score: 0.85
- calibrated_materiality_score: 0.85
- confidence: high
- sec_items: 2.02, 8.01, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1013880/000110465924030001/0001104659-24-030001-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1013880/000110465924030001/tm247637d1_8k.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001104659-24-030001
- JSON: https://secwatch.observer/filing/0001104659-24-030001.json
- Plain text: https://secwatch.observer/filing/0001104659-24-030001.txt

## Key facts
- Earnings Releases
  TTEC Holdings, Inc. reported fourth quarter and fiscal year ended December 31, 2023 results: revenue $626.2 Million, net income ($8.2) Million, EPS ($0.17).
  - Period: fourth quarter and fiscal year ended December 31, 2023
  - Revenue: $626.2 Million
  - Net income: ($8.2) Million
  - EPS: ($0.17)
  - Result: reported results
  source text: or 4.2 Percent of Revenue Non-GAAP) Adjusted EBITDA was $271.5 Million or 11.0 Percent of Revenue Fully Diluted EPS was $0.39, $2.18 Non-GAAP Fourth Quarter 2023 Revenue was $626.2 Million, down 4.9 Percent Operating Income was 16.9 Million or 2.7 Percent of Revenue ($41.8 Million or 6.7 Percent of Revenue Non-GAAP) Net Income was ($8.2) Million or (1.3) Percent of
  evidence_url: https://www.sec.gov/Archives/edgar/data/1013880/000110465924030001/0001104659-24-030001-index.htm
- Earnings Releases
  TTEC Holdings, Inc. reported the fiscal year ended December 31, 2023 results: revenue $2.463 Billion, net income $18.3 Million, EPS $0.39.
  - Period: the fiscal year ended December 31, 2023
  - Revenue: $2.463 Billion
  - Net income: $18.3 Million
  - EPS: $0.39
  - Result: reported results
  source text: (EXHIBIT 99.1) --- EX-99.1 2 tm247637d1_ex99-1.htm EXHIBIT 99.1 Exhibit 99.1 TTEC Announces Fourth Quarter and Full Year 2023 Financial Results Full Year 2023 Revenue was $2.463 Billion, up 0.8 Percent Operating Income was $118.0 Million or 4.8 Percent of Revenue ($200.4 Million or 8.1 Percent of Revenue Non-GAAP) Net Income was $18.3 Million or 0.7 Percent of
  evidence_url: https://www.sec.gov/Archives/edgar/data/1013880/000110465924030001/0001104659-24-030001-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.