{"schema_version":"secwatch.filing_event.v1","accession":"0001104659-24-059373","form_type":"8-K","ticker":"TTEC","cik":"0001013880","company_name":"TTEC Holdings, Inc.","filed_at":"2024-05-09T23:59:59+00:00","discovered_at":"2026-05-14T18:03:16.883828+00:00","generated_at":"2026-06-02T04:38:42.245147+00:00","sec_items":["2.02","9.01"],"event_type":"earnings","sentiment":"negative","materiality_score":0.7,"calibrated_materiality_score":0.7,"confidence":"high","headline":"TTEC Q1 revenue down 8.9% to $576.6M; GAAP EPS $0.01, non-GAAP $0.27; reiterates FY outlook","bullets":["Revenue $576.6M vs $633.3M prior year; GAAP operating income $22.7M (3.9% revenue) vs $44.4M.","GAAP diluted EPS $0.01, non-GAAP diluted EPS $0.27; Adjusted EBITDA $54.9M (9.5% revenue) down from $82.9M.","TTEC Engage segment revenue down 10.0% to $464.6M; TTEC Digital revenue down 4.2% to $112.0M.","Full year 2024 guidance reaffirmed: revenue $2.275-2.365B, non-GAAP adjusted EBITDA $215-259M.","Operating cash flow negative $15.6M; net debt $865.3M, up from $781.8M a year ago."],"urls":{"canonical":"https://secwatch.observer/filing/0001104659-24-059373","json":"https://secwatch.observer/filing/0001104659-24-059373.json","markdown":"https://secwatch.observer/filing/0001104659-24-059373.md","text":"https://secwatch.observer/filing/0001104659-24-059373.txt","edgar_index":"https://www.sec.gov/Archives/edgar/data/1013880/000110465924059373/0001104659-24-059373-index.htm","edgar_primary_document":"https://www.sec.gov/Archives/edgar/data/1013880/000110465924059373/tm2413871d1_8k.htm"},"model":{"generated_by":"deepseek-v4-flash:cloud@v2","generated_at":"2026-06-02T04:38:42.245147+00:00"},"review":{"review_status":"machine_generated","human_reviewed":false,"corrected":false,"correction_note":null,"correction_timestamp":null,"superseded_by":null,"related_filings":[]},"source_grounded_claims":[{"claim_id":"e975d810ad46bb59889cfc3614ae32d682d40154","claim":"TTEC Holdings, Inc. reported first quarter 2024 results: revenue $576.6 Million, net income $0.5 Million, EPS $0.01. Guidance reaffirmed.","evidence_excerpt":"TTEC Announces First Quarter 2024 Financial Results First Quarter 2024 Revenue was $576.6 Million, down 8.9 Percent Operating Income was $22.7 Million or 3.9 Percent of Revenue ($37.9 Million or 6.6 Percent of Revenue Non-GAAP) Net Income was $0.5 Million or 0.1 Percent of Revenue ($12.6 Million or 2.2 Percent of Revenue Non-GAAP) Adjusted EBITDA was $54.9 Million or 9.5 Percent of Revenue Fully Diluted EPS was $0.01 ($0.27 Non-GAAP) Reiterates Outlook for Full Year 2024","evidence_source":"SEC 8-K Item 2.02","evidence_url":"https://www.sec.gov/Archives/edgar/data/1013880/000110465924059373/0001104659-24-059373-index.htm","confidence":0.9,"family_label":"Earnings Releases","details":[{"label":"Period","value":"first quarter 2024"},{"label":"Revenue","value":"$576.6 Million"},{"label":"Net income","value":"$0.5 Million"},{"label":"EPS","value":"$0.01"},{"label":"Guidance","value":"reaffirmed"},{"label":"Result","value":"reported results"}],"fact_type":"earnings_release"}],"license":"Source filings: public domain (SEC EDGAR). Summaries (headline + bullets): CC-BY-4.0; attribute https://secwatch.observer"}