---
schema_version: "secwatch.filing_event.v1"
accession: "0001104659-24-059373"
form_type: "8-K"
ticker: "TTEC"
cik: "0001013880"
company_name: "TTEC Holdings, Inc."
filed_at: "2024-05-09T23:59:59+00:00"
generated_at: "2026-06-02T04:38:42.245147+00:00"
event_type: "earnings"
sentiment: "negative"
materiality_score: 0.7
calibrated_materiality_score: 0.7
confidence: "high"
source: SEC EDGAR
---

# TTEC Q1 revenue down 8.9% to $576.6M; GAAP EPS $0.01, non-GAAP $0.27; reiterates FY outlook

## Summary
- Revenue $576.6M vs $633.3M prior year; GAAP operating income $22.7M (3.9% revenue) vs $44.4M.
- GAAP diluted EPS $0.01, non-GAAP diluted EPS $0.27; Adjusted EBITDA $54.9M (9.5% revenue) down from $82.9M.
- TTEC Engage segment revenue down 10.0% to $464.6M; TTEC Digital revenue down 4.2% to $112.0M.
- Full year 2024 guidance reaffirmed: revenue $2.275-2.365B, non-GAAP adjusted EBITDA $215-259M.
- Operating cash flow negative $15.6M; net debt $865.3M, up from $781.8M a year ago.

## SEC filing metadata
- accession: 0001104659-24-059373
- form_type: 8-K
- ticker: TTEC
- cik: 0001013880
- company_name: TTEC Holdings, Inc.
- filed_at: 2024-05-09T23:59:59+00:00
- event_type: earnings
- sentiment: negative
- materiality_score: 0.7
- calibrated_materiality_score: 0.7
- confidence: high
- sec_items: 2.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1013880/000110465924059373/0001104659-24-059373-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1013880/000110465924059373/tm2413871d1_8k.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001104659-24-059373
- JSON: https://secwatch.observer/filing/0001104659-24-059373.json
- Plain text: https://secwatch.observer/filing/0001104659-24-059373.txt

## Key facts
- Earnings Releases
  TTEC Holdings, Inc. reported first quarter 2024 results: revenue $576.6 Million, net income $0.5 Million, EPS $0.01. Guidance reaffirmed.
  - Period: first quarter 2024
  - Revenue: $576.6 Million
  - Net income: $0.5 Million
  - EPS: $0.01
  - Guidance: reaffirmed
  - Result: reported results
  source text: TTEC Announces First Quarter 2024 Financial Results First Quarter 2024 Revenue was $576.6 Million, down 8.9 Percent Operating Income was $22.7 Million or 3.9 Percent of Revenue ($37.9 Million or 6.6 Percent of Revenue Non-GAAP) Net Income was $0.5 Million or 0.1 Percent of Revenue ($12.6 Million or 2.2 Percent of Revenue Non-GAAP) Adjusted EBITDA was $54.9 Million or 9.5 Percent of Revenue Fully Diluted EPS was $0.01 ($0.27 Non-GAAP) Reiterates Outlook for Full Year 2024
  evidence_url: https://www.sec.gov/Archives/edgar/data/1013880/000110465924059373/0001104659-24-059373-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.