other material
confidence high
sentiment negative
materiality 0.85
CrowdStrike Falcon sensor update causes Windows outages; reverted within 78 minutes
CrowdStrike Holdings, Inc.
- Sensor config update released 4:09 UTC July 19 caused outages for customers on certain Windows systems.
- Issue was not a cyberattack; CrowdStrike identified and isolated the problem and reverted update at 5:27 UTC.
- CrowdStrike mobilized teams and is working with impacted customers to fully restore systems.
- Remediation information provided via customer support portal and blog at crowdstrike.com/blog.
- Company says situation is evolving and continues to evaluate business and operational impact.