---
schema_version: "secwatch.filing_event.v1"
accession: "0001104659-24-087830"
form_type: "8-K"
ticker: "TTEC"
cik: "0001013880"
company_name: "TTEC Holdings, Inc."
filed_at: "2024-08-09T23:59:59+00:00"
generated_at: "2026-05-31T10:18:15.109686+00:00"
event_type: "earnings"
sentiment: "negative"
materiality_score: 0.8
calibrated_materiality_score: 0.8
confidence: "high"
source: SEC EDGAR
---

# TTEC Q2 GAAP loss $6.23/sh on $233.5M impairment, revenue down 11%; lowers FY guidance

## Summary
- Q2 GAAP net loss $296.8M ($6.23 diluted loss per share) vs prior year net income of $3.8M ($0.08 EPS); includes $233.5M non-cash goodwill impairment.
- Revenue fell 11.0% YoY to $534.1M; Engage segment revenue down 13.5%, Digital down 1.0%.
- Non-GAAP operating income $29.5M (5.5% of revenue) vs $50.6M (8.4%) in Q2 2023; Adjusted EBITDA $46.2M (8.7%) vs $67.2M (11.2%).
- Updated FY 2024 guidance: revenue $2,210M-$2,260M, Non-GAAP EBITDA $201M-$217M, Non-GAAP EPS $0.74-$0.97.
- Net debt rose to $853.4M; revolving credit capacity dropped to ~$100M from $265M a year ago.

## SEC filing metadata
- accession: 0001104659-24-087830
- form_type: 8-K
- ticker: TTEC
- cik: 0001013880
- company_name: TTEC Holdings, Inc.
- filed_at: 2024-08-09T23:59:59+00:00
- event_type: earnings
- sentiment: negative
- materiality_score: 0.8
- calibrated_materiality_score: 0.8
- confidence: high
- sec_items: 2.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1013880/000110465924087830/0001104659-24-087830-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1013880/000110465924087830/tm2421219d1_8k.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001104659-24-087830
- JSON: https://secwatch.observer/filing/0001104659-24-087830.json
- Plain text: https://secwatch.observer/filing/0001104659-24-087830.txt

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.