M&A
confidence high
sentiment neutral
materiality 0.80
Zoom and Five9 terminate merger agreement after stockholder vote fails
Zoom Communications, Inc.
- Zoom and Five9 mutually terminated merger agreement after Five9 stockholders failed to approve at special meeting on September 30, 2021.
- Zoom CEO Eric Yuan reaffirmed contact center as strategic priority; Zoom Video Engagement Center to launch in early 2022.
- Zoom plans to maintain existing partnerships with Five9, Genesys, NICE inContact, Talkdesk, and Twilio.
- Termination follows announcement from July 16, 2021; no closing conditions met due to stockholder vote.