Rackspace discloses ransomware incident affecting Hosted Exchange, causing service disruptions

Rackspace Technology, Inc.

Ransomware attack isolated to Hosted Exchange environment; other products and Rackspace Email unaffected.
Hosted Exchange generates ~$30M annual revenue in Apps & Cross Platform segment; incident may cause revenue loss.
Company engaged a leading cyber defense firm, isolated environment, and surged support staff for customer migration.
Incident discovered December 2, 2022; ongoing investigation and additional security measures implemented.

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