---
schema_version: "secwatch.filing_event.v1"
accession: "0001193125-23-189230"
form_type: "8-K"
ticker: "TOST"
cik: "0001650164"
company_name: "Toast, Inc."
filed_at: "2023-07-19T23:59:59+00:00"
generated_at: "2026-06-13T06:24:23.362631+00:00"
event_type: "other_material"
sentiment: "neutral"
materiality_score: 0.35
calibrated_materiality_score: 0.35
confidence: "high"
source: SEC EDGAR
---

# Toast removes $0.99 digital ordering fee after customer backlash; guidance unchanged

## Summary
- Company removes $0.99 order processing fee from new digital ordering suite by end of week.
- CEO Chris Comparato states fee was wrong, customer feedback drove reversal.
- Toast reaffirms no material impact to Q2 2023 or full-year 2023 guidance.
- Fee removal applies to Toast digital ordering channels; no other pricing changes announced.

## SEC filing metadata
- accession: 0001193125-23-189230
- form_type: 8-K
- ticker: TOST
- cik: 0001650164
- company_name: Toast, Inc.
- filed_at: 2023-07-19T23:59:59+00:00
- event_type: other_material
- sentiment: neutral
- materiality_score: 0.35
- calibrated_materiality_score: 0.35
- confidence: high
- sec_items: 7.01, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1650164/000119312523189230/0001193125-23-189230-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1650164/000119312523189230/d510414d8k.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001193125-23-189230
- JSON: https://secwatch.observer/filing/0001193125-23-189230.json
- Plain text: https://secwatch.observer/filing/0001193125-23-189230.txt

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.