---
schema_version: "secwatch.filing_event.v1"
accession: "0001193125-24-004000"
form_type: "8-K"
ticker: "TWLO"
cik: "0001447669"
company_name: "TWILIO INC"
filed_at: "2024-01-08T23:59:59+00:00"
generated_at: "2026-06-07T02:11:15.104474+00:00"
event_type: "leadership"
sentiment: "positive"
materiality_score: 0.8
calibrated_materiality_score: 0.8
confidence: "high"
source: SEC EDGAR
---

# Twilio appoints Khozema Shipchandler as CEO; co-founder Lawson departs; Q4 guidance exceeded

## Summary
- Khozema Shipchandler appointed CEO effective Jan 8, 2024; succeeds co-founder Jeff Lawson who resigned as CEO and from board.
- Shipchandler receives base salary $1.1M, RSU award ~$10M, and PSU award ~$15M; also named to board.
- Jeff Epstein appointed Board Chair; Lawson separation includes $99,840 cash and accelerated vesting of 68,124 shares.
- Twilio expects Q4 2023 revenue and non-GAAP income from operations above top end of prior guidance.

## SEC filing metadata
- accession: 0001193125-24-004000
- form_type: 8-K
- ticker: TWLO
- cik: 0001447669
- company_name: TWILIO INC
- filed_at: 2024-01-08T23:59:59+00:00
- event_type: leadership
- sentiment: positive
- materiality_score: 0.8
- calibrated_materiality_score: 0.8
- confidence: high
- sec_items: 2.02, 5.02, 7.01, 8.01, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1447669/000119312524004000/0001193125-24-004000-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1447669/000119312524004000/d551551d8k.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001193125-24-004000
- JSON: https://secwatch.observer/filing/0001193125-24-004000.json
- Plain text: https://secwatch.observer/filing/0001193125-24-004000.txt

## Key facts
- Earnings Releases
  TWILIO INC reported preliminary financial results for the fourth quarter ended December 31, 2023.
  - Period: the fourth quarter ended December 31, 2023
  - Result: preliminary results
  source text: Twilio expects to report fourth quarter 2023 revenue, fourth quarter 2023 non-GAAP income from operations, and fiscal year 2023 non-GAAP income from operations above the top-end of the guidance ranges it originally provided on November 8, 2023.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1447669/000119312524004000/0001193125-24-004000-index.htm
- Earnings Releases
  TWILIO INC reported preliminary financial results for the fiscal year ended December 31, 2023.
  - Period: the fiscal year ended December 31, 2023
  - Result: preliminary results
  source text: Twilio expects to report fourth quarter 2023 revenue, fourth quarter 2023 non-GAAP income from operations, and fiscal year 2023 non-GAAP income from operations above the top-end of the guidance ranges it originally provided on November 8, 2023.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1447669/000119312524004000/0001193125-24-004000-index.htm
- Executive change
  Jeff Lawson resigned as Chief Executive Officer at TWILIO INC.
  - Action: resigned
  - Role: Chief Executive Officer
  source text: On January 7, 2024, Jeff Lawson resigned as the Company’s Chief Executive Officer (“ CEO ”) and as a member of the Company’s Board of Directors (the “ Board ”) and as Board Chair, in each case, effective January 8, 2024.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1447669/000119312524004000/0001193125-24-004000-index.htm
- Executive change
  Khozema Shipchandler was appointed as Chief Executive Officer at TWILIO INC.
  - Action: appointed
  - Role: Chief Executive Officer
  source text: On January 7, 2024, the Board appointed Khozema Shipchandler, the Company’s President, Twilio Communications, as CEO of the Company and as a member of the Board, effective January 8, 2024.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1447669/000119312524004000/0001193125-24-004000-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.