---
schema_version: "secwatch.filing_event.v1"
accession: "0001193125-24-023491"
form_type: "8-K"
ticker: "CXM"
cik: "0001569345"
company_name: "Sprinklr, Inc."
filed_at: "2024-02-05T23:59:59+00:00"
generated_at: "2026-06-06T09:09:29.571421+00:00"
event_type: "leadership"
sentiment: "neutral"
materiality_score: 0.55
calibrated_materiality_score: 0.55
confidence: "high"
source: SEC EDGAR
---

# Sprinklr appoints Scott Harvey as CCO; CRO Paul Ohls departs March 16; reaffirms FY2024 guidance

## Summary
- Scott Harvey named Chief Customer Officer effective Feb 5, 2024, succeeding Paul Ohls as CRO.
- Paul Ohls steps down as CRO; will stay in advisory role through March 16, 2024 to assist transition.
- Harvey joined Sprinklr Sep 2023 as EVP Customer Operations; prior roles at Stripe and ServiceNow.
- Company reaffirms Q4 and full-year FY2024 financial guidance provided Dec 6, 2023.

## SEC filing metadata
- accession: 0001193125-24-023491
- form_type: 8-K
- ticker: CXM
- cik: 0001569345
- company_name: Sprinklr, Inc.
- filed_at: 2024-02-05T23:59:59+00:00
- event_type: leadership
- sentiment: neutral
- materiality_score: 0.55
- calibrated_materiality_score: 0.55
- confidence: high
- sec_items: 5.02, 7.01, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1569345/000119312524023491/0001193125-24-023491-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1569345/000119312524023491/d711833d8k.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001193125-24-023491
- JSON: https://secwatch.observer/filing/0001193125-24-023491.json
- Plain text: https://secwatch.observer/filing/0001193125-24-023491.txt

## Key facts
- Executive change
  Paul Ohls departed as Chief Revenue Officer at Sprinklr, Inc..
  - Action: stepped down
  - Role: Chief Revenue Officer
  source text: Paul Ohls, who notified the Company on January 31, 2024 of his decision to step down from the Chief Revenue Officer position, effective as of February 5, 2024.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1569345/000119312524023491/0001193125-24-023491-index.htm
- Executive change
  Scott Harvey was appointed as Chief Customer Officer at Sprinklr, Inc..
  - Action: appointed
  - Role: Chief Customer Officer
  source text: Scott Harvey has been appointed to serve as the Company’s Chief Customer Officer, effective as of February 5, 2024.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1569345/000119312524023491/0001193125-24-023491-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.