other material
confidence high
sentiment neutral
materiality 0.25
BNED 2024 Student Pulse Survey: 93% satisfaction with BNC bookstores, 75% buy school apparel
Barnes & Noble Education, Inc.
- 93% of students rated BNC-operated bookstore performance high; 86% satisfied with customer service.
- 75% buy school-branded apparel at campus store, vs 25% online and 15% at big box retailers.
- 88% said it's important to have textbooks available at the campus bookstore; 70% of faculty recommend campus store.
- Nearly 90% of students interested in a course material bundling program like First Day Complete.
- Survey of ~140,000 students across 640 campuses conducted in March 2024.