leadership
confidence high
sentiment neutral
materiality 0.50
Popular Inc. appoints Velasco as Head of U.S. Ops, Chinea to CX role effective July 1
POPULAR, INC.
- Israel Velasco appointed EVP and Head of U.S. Operations of Popular Bank, effective July 1, 2026, succeeding Manuel A. Chinea.
- Manuel A. Chinea named Chief Experience and Administration Services Officer, overseeing Customer Experience, HR, Real Estate, and Marketing.
- Eduardo J. Negrón, Chief Administration Officer, will retire on June 30, 2026, after 26 years at Popular.
- Chinea had led U.S. operations for 13 years; Velasco led Florida operations for 21 years.
- Changes support Popular's new strategic framework to improve financial performance and customer experience.