---
schema_version: "secwatch.filing_event.v1"
accession: "0001261333-23-000030"
form_type: "8-K"
ticker: "DOCU"
cik: "0001261333"
company_name: "DOCUSIGN, INC."
filed_at: "2023-03-09T23:59:59+00:00"
generated_at: "2026-06-18T06:26:15.331947+00:00"
event_type: "earnings"
sentiment: "positive"
materiality_score: 0.8
calibrated_materiality_score: 0.8
confidence: "high"
source: SEC EDGAR
---

# DocuSign Q4 revenue $659.6M (+14% YoY); CFO Cynthia Gaylor to step down

## Summary
- Q4 total revenue $659.6M, up 14% YoY; subscription revenue $643.7M (+14%). Non-GAAP EPS $0.65 vs $0.48.
- FY2023 total revenue $2.5B (+19%); GAAP net loss $0.49/share; non-GAAP EPS $2.03 vs $1.98.
- Q1 FY2024 guidance: revenue $639-643M; FY2024 guidance: revenue $2.695-2.707B.
- Q4 billings $739M (+10%); free cash flow $113M vs $70.3M YoY.
- CFO Cynthia Gaylor to resign later this year; search for successor underway; she will stay through Q1 results.

## SEC filing metadata
- accession: 0001261333-23-000030
- form_type: 8-K
- ticker: DOCU
- cik: 0001261333
- company_name: DOCUSIGN, INC.
- filed_at: 2023-03-09T23:59:59+00:00
- event_type: earnings
- sentiment: positive
- materiality_score: 0.8
- calibrated_materiality_score: 0.8
- confidence: high
- sec_items: 2.02, 5.02, 7.01, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1261333/000126133323000030/0001261333-23-000030-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1261333/000126133323000030/docu-20230309.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001261333-23-000030
- JSON: https://secwatch.observer/filing/0001261333-23-000030.json
- Plain text: https://secwatch.observer/filing/0001261333-23-000030.txt

## Key facts
- Earnings Releases
  DOCUSIGN, INC. reported the fiscal year ended January 31, 2023 results: revenue $2.5 billion, EPS $0.49 per diluted share.
  - Period: the fiscal year ended January 31, 2023
  - Revenue: $2.5 billion
  - EPS: $0.49 per diluted share
  - Result: reported results
  source text: Fiscal 2023 Financial Highlights ▪ Total revenue was $2.5 billion , an increase of 19% year-over-year. Subscription revenue was $2.4 billion, an increase of 20% year-over-year. Professional services and other revenue was $73.7 million, an increase of 5% year-over-year. ▪ Billings were $2.7 billion , an increase of 13% year-over-year. ▪ GAAP gross margin was 79%, compared to 78% in fiscal 2022. Non-GAAP gross margin was 82% for both periods. ▪ GAAP net loss per basic and diluted share was $0.49 on 201 million shares outstanding compared to $0.36 on 197 million shares outstanding in fiscal 2022.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1261333/000126133323000030/0001261333-23-000030-index.htm
- Earnings Releases
  DOCUSIGN, INC. updated its quarter ending April 30, 2023 and fiscal year ending January 31, 2024 guidance (initiated).
  - Period: quarter ending April 30, 2023 and fiscal year ending January 31, 2024
  - Guidance: initiated
  - Result: guidance update
  source text: Outlook The company currently expects the following guidance: ▪ Quarter ending April 30, 2023 (in millions, except percentages): Total revenue $639 to $643 Subscription revenue $625 to $629 Billings $615 to $625 Non-GAAP gross margin 81% to 82% Non-GAAP operating margin 21% to 22% Non-GAAP diluted weighted-average shares outstanding 207 to 212 ▪ Fiscal year ending January 31, 2024 (in millions, except percentages): Total revenue $2,695 to $2,707 Subscription revenue $2,633 to $2,645 Billings $2,705 to $2,725 Non-GAAP gross margin 81% to 82% Non-GAAP operating margin 21% to 23% Non-GAAP diluted weighted-average shares outstanding 207 to 212
  evidence_url: https://www.sec.gov/Archives/edgar/data/1261333/000126133323000030/0001261333-23-000030-index.htm
- Earnings Releases
  DOCUSIGN, INC. reported the fourth quarter ended January 31, 2023 results: revenue $659.6 million, EPS $0.02 per diluted share.
  - Period: the fourth quarter ended January 31, 2023
  - Revenue: $659.6 million
  - EPS: $0.02 per diluted share
  - Result: reported results
  source text: DocuSign, Inc. (NASDAQ: DOCU), which offers the world’s #1 e-signature product as part of its industry leading lineup, today announced results for its fourth quarter and fiscal year ended January 31, 2023 . “We finished the year strong, delivering across our key financial metrics and making tangible progress on our strategic priorities. We are reshaping DocuSign to invest in our innovation roadmap and self-service capabilities.” said Allan Thygesen, CEO of DocuSign. “Looking ahead, we aim to drive profitable growth at scale by executing our mission of smarter, easier, and trusted agreements.” Fourth Quarter Financial Highlights ▪ Total revenue was $659.6 million, an increase of 14% year-over-year. Subscription revenue was $643.7 million, an increase of 14% year-over-year. Professional services and other revenue was $15.9 million, a decrease of 5% year-over-year. ▪ Billings were $739.0 million , an increase of 10% year-over-year. ▪ GAAP gross margin was 79%, compared to 77% in the same
  evidence_url: https://www.sec.gov/Archives/edgar/data/1261333/000126133323000030/0001261333-23-000030-index.htm
- Executive change
  Cynthia Gaylor resigned as Chief Financial Officer at DOCUSIGN, INC..
  - Action: resigned
  - Role: Chief Financial Officer
  source text: On March 9, 2023, the Company announced that Cynthia Gaylor, the Company’s Chief Financial Officer, notified the Company of her intention to resign later this year.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1261333/000126133323000030/0001261333-23-000030-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.
