---
schema_version: "secwatch.filing_event.v1"
accession: "0001373715-21-000200"
form_type: "8-K"
ticker: "NOW"
cik: "0001373715"
company_name: "ServiceNow, Inc."
filed_at: "2021-07-28T23:59:59+00:00"
generated_at: "2026-06-30T01:33:37.972558+00:00"
event_type: "earnings"
sentiment: "positive"
materiality_score: 0.85
calibrated_materiality_score: 0.85
confidence: "high"
source: SEC EDGAR
---

# ServiceNow Q2 subscription revenue $1.33B, +31% YoY; raises full-year guidance

## Summary
- Subscription revenues $1,330M, 31% YoY growth (27% constant currency); total revenues $1,409M, +32%.
- cRPO of $4.7B, +34% YoY; RPO $9.5B, +35%; 1,201 customers with >$1M ACV, +25% YoY.
- GAAP net income $59M ($0.29 diluted EPS); non-GAAP net income $287M ($1.42 diluted EPS).
- Non-GAAP operating margin 25%; free cash flow $268M, 19% margin.
- Raised full-year guidance; acquired Lightstep for observability; integrated with Microsoft Windows 365.

## SEC filing metadata
- accession: 0001373715-21-000200
- form_type: 8-K
- ticker: NOW
- cik: 0001373715
- company_name: ServiceNow, Inc.
- filed_at: 2021-07-28T23:59:59+00:00
- event_type: earnings
- sentiment: positive
- materiality_score: 0.85
- calibrated_materiality_score: 0.85
- confidence: high
- sec_items: 2.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1373715/000137371521000200/0001373715-21-000200-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1373715/000137371521000200/now-20210728.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001373715-21-000200
- JSON: https://secwatch.observer/filing/0001373715-21-000200.json
- Plain text: https://secwatch.observer/filing/0001373715-21-000200.txt

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.