secwatch.observer — SEC 8-K summary
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Issuer:     ServiceNow, Inc. (NOW)
CIK:        0001373715
Form:       8-K
Filed at:   2021-10-27T23:59:59+00:00
Accession:  0001373715-21-000288
Event type: earnings
Sentiment:  positive
Materiality: 0.75
Item codes: 2.02, 5.02, 9.01
LLM model:  deepseek-v4-flash:cloud@v2

ServiceNow Q3 subscription revenue up 31% to $1.43B; appoints new Principal Accounting Officer
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- Subscription revenues $1,427M (+31% YoY); cRPO $5.0B (+32% YoY).
- GAAP net income $63M ($0.31 diluted); non-GAAP net income $314M ($1.55 diluted).
- GAAP operating margin 5%; non-GAAP operating margin 26%; free cash flow $228M.
- Appointed Kevin McBride as Principal Accounting Officer effective Nov 1 (ex-Intel VP).
- 1,266 customers >$1M ACV (+25% YoY); CFO reaffirmed $15B+ revenue ambition.

Source:
  EDGAR index:    https://www.sec.gov/Archives/edgar/data/1373715/000137371521000288/0001373715-21-000288-index.htm
  Primary doc:    https://www.sec.gov/Archives/edgar/data/1373715/000137371521000288/now-20211026.htm
  HTML page:      https://secwatch.observer/filing/0001373715-21-000288

License: Source filings: public domain (SEC EDGAR). Summaries (headline + bullets): CC-BY-4.0; attribute https://secwatch.observer