{"schema_version":"secwatch.filing_event.v1","accession":"0001373715-22-000006","form_type":"8-K","ticker":"NOW","cik":"0001373715","company_name":"ServiceNow, Inc.","filed_at":"2022-01-26T23:59:59+00:00","discovered_at":"2026-05-14T18:04:06.193256+00:00","generated_at":"2026-06-27T15:23:15.697211+00:00","sec_items":["2.02","5.02","9.01"],"event_type":"earnings","sentiment":"positive","materiality_score":0.9,"calibrated_materiality_score":0.9,"confidence":"high","headline":"ServiceNow Q4 subscription revenue $1.52B (+29% yoy); cRPO $5.7B; guides Q1 acceleration; COO promoted","bullets":["Subscription revenues $1,523M (+29% yoy, +30% constant currency); cRPO $5.7B (+29% yoy, +32% constant currency).","GAAP diluted EPS $0.13; non-GAAP diluted EPS $1.46; GAAP operating margin 2%, non-GAAP 23%.","135 transactions over $1M net new ACV in Q4 (+52% yoy); 1,359 total customers >$1M ACV (+25% yoy).","Promoted CJ Desai to COO, Kevin Haverty to Senior Advisor to CEO, Paul Smith to CCO. Ulrik Nehammer joins as President EMEA."],"urls":{"canonical":"https://secwatch.observer/filing/0001373715-22-000006","json":"https://secwatch.observer/filing/0001373715-22-000006.json","markdown":"https://secwatch.observer/filing/0001373715-22-000006.md","text":"https://secwatch.observer/filing/0001373715-22-000006.txt","edgar_index":"https://www.sec.gov/Archives/edgar/data/1373715/000137371522000006/0001373715-22-000006-index.htm","edgar_primary_document":"https://www.sec.gov/Archives/edgar/data/1373715/000137371522000006/now-20220125.htm"},"model":{"generated_by":"deepseek-v4-flash:cloud@v2","generated_at":"2026-06-27T15:23:15.697211+00:00"},"review":{"review_status":"machine_generated","human_reviewed":false,"corrected":false,"correction_note":null,"correction_timestamp":null,"superseded_by":null,"related_filings":[]},"source_grounded_claims":[{"claim_id":"2529f77005","claim":"Chirantan \"CJ\" Desai changed role as Chief Operating Officer at ServiceNow, Inc..","evidence_excerpt":"promoted Chirantan “CJ” Desai, 51, to Chief Operating Officer, effective immediately","evidence_source":"SEC 8-K Item 5.02","evidence_url":"https://www.sec.gov/Archives/edgar/data/1373715/000137371522000006/0001373715-22-000006-index.htm","confidence":0.95,"family_label":"Executive change","details":[{"label":"Action","value":"promoted"},{"label":"Role","value":"Chief Operating Officer"}],"fact_type":"executive_change"},{"claim_id":"3501ecee61","claim":"Paul Smith changed role as Chief Commercial Officer at ServiceNow, Inc..","evidence_excerpt":"effective on January 25, 2022, Paul Smith was promoted to Chief Commercial Officer to oversee all regional sales teams, sales enablement and sales operations.","evidence_source":"SEC 8-K Item 5.02","evidence_url":"https://www.sec.gov/Archives/edgar/data/1373715/000137371522000006/0001373715-22-000006-index.htm","confidence":0.95,"family_label":"Executive change","details":[{"label":"Action","value":"promoted"},{"label":"Role","value":"Chief Commercial Officer"}],"fact_type":"executive_change"},{"claim_id":"ce4ae71232","claim":"Kevin Haverty changed role as Senior Advisor to the Chief Executive Officer at ServiceNow, Inc..","evidence_excerpt":"effective on January 25, 2022, Kevin Haverty was promoted and transitioned from the position of Chief Revenue Officer to the position of Senior Advisor to the Chief Executive Officer","evidence_source":"SEC 8-K Item 5.02","evidence_url":"https://www.sec.gov/Archives/edgar/data/1373715/000137371522000006/0001373715-22-000006-index.htm","confidence":0.95,"family_label":"Executive change","details":[{"label":"Action","value":"promoted"},{"label":"Role","value":"Senior Advisor to the Chief Executive Officer"}],"fact_type":"executive_change"}],"license":"Source filings: public domain (SEC EDGAR). Summaries (headline + bullets): CC-BY-4.0; attribute https://secwatch.observer"}