---
schema_version: "secwatch.filing_event.v1"
accession: "0001373715-22-000329"
form_type: "8-K"
ticker: "NOW"
cik: "0001373715"
company_name: "ServiceNow, Inc."
filed_at: "2022-10-26T23:59:59+00:00"
generated_at: "2026-06-23T00:44:43.138049+00:00"
event_type: "earnings"
sentiment: "positive"
materiality_score: 0.75
calibrated_materiality_score: 0.75
confidence: "high"
source: SEC EDGAR
---

# ServiceNow Q3: sub rev $1.74B (+22% YoY), cRPO $5.87B; CEO becomes Chairman

## Summary
- Subscription revenues $1,742M (+22% YoY, +28.5% constant currency); total revenues $1,831M (+21% YoY).
- GAAP net income $80M ($0.39 EPS); non-GAAP net income $398M ($1.96 diluted EPS). Operating cash $265M, free cash $103M.
- Current RPO $5.87B (+18% YoY, +25% constant currency); customers over $10M ACV grew 60% YoY.
- CEO Bill McDermott appointed Chairman; founder Fred Luddy steps back as Chair but remains on Board. Director Sukumar Rathnam resigns effective Dec 1.
- Acquired Era Software (observability) during Q3 to augment Lightstep.

## SEC filing metadata
- accession: 0001373715-22-000329
- form_type: 8-K
- ticker: NOW
- cik: 0001373715
- company_name: ServiceNow, Inc.
- filed_at: 2022-10-26T23:59:59+00:00
- event_type: earnings
- sentiment: positive
- materiality_score: 0.75
- calibrated_materiality_score: 0.75
- confidence: high
- sec_items: 2.02, 5.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1373715/000137371522000329/0001373715-22-000329-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1373715/000137371522000329/now-20221023.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001373715-22-000329
- JSON: https://secwatch.observer/filing/0001373715-22-000329.json
- Plain text: https://secwatch.observer/filing/0001373715-22-000329.txt

## Key facts
- Executive change
  Sukumar Rathnam resigned as Director at ServiceNow, Inc..
  - Action: resigned
  - Role: Director
  source text: On October 23, 2022, Sukumar Rathnam informed ServiceNow, Inc. of his resignation from the Board of Directors (the "Board"), effective as of December 1, 2022.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1373715/000137371522000329/0001373715-22-000329-index.htm
- Executive change
  Frederic B. Luddy changed role as Chairman of the Board at ServiceNow, Inc..
  - Action: stepped back
  - Role: Chairman of the Board
  source text: On October 25, 2022, Frederic B. Luddy expressed his intention to step back from his position as Chairman of the Board. Mr. Luddy will continue to serve as a member of the Board.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1373715/000137371522000329/0001373715-22-000329-index.htm
- Executive change
  William R. McDermott was appointed as Chairman and Chief Executive Officer at ServiceNow, Inc..
  - Action: appointed
  - Role: Chairman and Chief Executive Officer
  source text: The Board determined to combine the positions of Chairman and CEO with William R. McDermott
  evidence_url: https://www.sec.gov/Archives/edgar/data/1373715/000137371522000329/0001373715-22-000329-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.