---
schema_version: "secwatch.filing_event.v1"
accession: "0001373715-23-000162"
form_type: "8-K"
ticker: "NOW"
cik: "0001373715"
company_name: "ServiceNow, Inc."
filed_at: "2023-04-26T23:59:59+00:00"
generated_at: "2026-06-16T12:12:29.065359+00:00"
event_type: "earnings"
sentiment: "positive"
materiality_score: 0.85
calibrated_materiality_score: 0.85
confidence: "high"
source: SEC EDGAR
---

# ServiceNow Q1 subscription rev $2.02B (+24% YoY), raises FY guidance; adds Netflix VP to board, CCO resigns

## Summary
- Subscription revenues $2,024M (+24% YoY; +27% in constant currency); total revenues $2,096M (+22% YoY).
- cRPO $7.01B (+23% YoY; +25% constant currency); 66 transactions over $1M net new ACV, up 27% YoY.
- Deborah Black, Netflix VP of Engineering, appointed to Board of Directors (effective April 25, 2023, board expanded to 11).
- Lara Caimi resigned as Chief Customer Officer and GM, Impact and Services, effective May 31, 2023, to pursue other opportunity.

## SEC filing metadata
- accession: 0001373715-23-000162
- form_type: 8-K
- ticker: NOW
- cik: 0001373715
- company_name: ServiceNow, Inc.
- filed_at: 2023-04-26T23:59:59+00:00
- event_type: earnings
- sentiment: positive
- materiality_score: 0.85
- calibrated_materiality_score: 0.85
- confidence: high
- sec_items: 2.02, 5.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1373715/000137371523000162/0001373715-23-000162-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1373715/000137371523000162/now-20230424.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001373715-23-000162
- JSON: https://secwatch.observer/filing/0001373715-23-000162.json
- Plain text: https://secwatch.observer/filing/0001373715-23-000162.txt

## Key facts
- Earnings Releases
  ServiceNow, Inc. reported the three months ended March 31, 2023 results: revenue $2,096 million, net income $150 million, EPS $0.74 / $0.73. Guidance raised.
  - Period: the three months ended March 31, 2023
  - Revenue: $2,096 million
  - Net income: $150 million
  - EPS: $0.74 / $0.73
  - Guidance: raised
  - Result: reported results
  source text: revenues guidance • Subscription revenues of $2,024 million in Q1 2023, representing 24% year-over-year growth, 27% adjusted for constant currency • Total revenues of $2,096 million in Q1 2023, representing 22% year-over-year growth, 24.5% adjusted for constant currency • Current remaining performance obligations (“cRPO”) of $7.01 billion as of Q1 2023,
  evidence_url: https://www.sec.gov/Archives/edgar/data/1373715/000137371523000162/0001373715-23-000162-index.htm
- Executive change
  Deborah Black was appointed as Director at ServiceNow, Inc..
  - Action: appointed
  - Role: Director
  source text: On April 25, 2023, the Board of Directors (the “Board”) of the ServiceNow, Inc. (the “Company”) expanded the size of the Board from ten to eleven members and appointed Deborah Black to serve as a director.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1373715/000137371523000162/0001373715-23-000162-index.htm
- Executive change
  Lara Caimi resigned as Chief Customer Officer and GM, Impact and Services at ServiceNow, Inc..
  - Action: resigned
  - Role: Chief Customer Officer and GM, Impact and Services
  source text: on April 24, 2023, Lara Caimi notified the Company of her decision to resign as Chief Customer Officer and GM, Impact and Services, effective May 31, 2023, in order to pursue another career opportunity.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1373715/000137371523000162/0001373715-23-000162-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.