---
schema_version: "secwatch.filing_event.v1"
accession: "0001373715-23-000323"
form_type: "8-K"
ticker: "NOW"
cik: "0001373715"
company_name: "ServiceNow, Inc."
filed_at: "2023-07-26T23:59:59+00:00"
generated_at: "2026-06-13T02:15:43.440653+00:00"
event_type: "earnings"
sentiment: "positive"
materiality_score: 0.85
calibrated_materiality_score: 0.85
confidence: "high"
source: SEC EDGAR
---

# ServiceNow Q2 subscription revenues $2.075B (+25% YoY); raises FY 2023 guidance

## Summary
- GAAP operating income $117M (5% margin); non-GAAP operating income $544M (25% margin).
- cRPO $7.20B (+25% YoY); total RPO $14.2B (+24% YoY).
- 70 deals over $1M net new ACV (+30% YoY); 45 customers >$20M ACV (+55% YoY).
- Board authorized $1.5B share repurchase program to offset dilution from equity grants.
- Raised FY 2023 subscription revenue growth and operating margin guidance.

## SEC filing metadata
- accession: 0001373715-23-000323
- form_type: 8-K
- ticker: NOW
- cik: 0001373715
- company_name: ServiceNow, Inc.
- filed_at: 2023-07-26T23:59:59+00:00
- event_type: earnings
- sentiment: positive
- materiality_score: 0.85
- calibrated_materiality_score: 0.85
- confidence: high
- sec_items: 2.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1373715/000137371523000323/0001373715-23-000323-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1373715/000137371523000323/now-20230726.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001373715-23-000323
- JSON: https://secwatch.observer/filing/0001373715-23-000323.json
- Plain text: https://secwatch.observer/filing/0001373715-23-000323.txt

## Key facts
- Earnings Releases
  ServiceNow, Inc. updated its the three months ended June 30, 2023 guidance (raised).
  - Period: the three months ended June 30, 2023
  - Guidance: raised
  - Result: reported results
  source text: On July 26, 2023, ServiceNow, Inc. (“ServiceNow” or the “Company”) issued a press release announcing financial results for the three months ended June 30, 2023.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1373715/000137371523000323/0001373715-23-000323-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.