secwatch.observer — SEC 8-K summary
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Issuer:     ServiceNow, Inc. (NOW)
CIK:        0001373715
Form:       8-K
Filed at:   2024-01-24T23:59:59+00:00
Accession:  0001373715-24-000009
Event type: earnings
Sentiment:  positive
Materiality: 0.85
Item codes: 2.02, 9.01
LLM model:  deepseek-v4-flash:cloud@v2

ServiceNow Q4 subscription rev $2.365B (+27% YoY); raises FY2024 outlook
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- Subscription revenues $2.365B in Q4, up 27% YoY (25.5% CC); total rev $2.437B, up 26%.
- cRPO $8.60B, +24% YoY; 168 deals >$1M net new ACV, up 33% YoY.
- 99% renewal rate; 1,897 customers >$1M ACV (+15% YoY).
- Raised 2024 subscription revenue and operating margin guidance.
- Repurchased 400k shares for $256M; $962M remaining in buyback program.

Source:
  EDGAR index:    https://www.sec.gov/Archives/edgar/data/1373715/000137371524000009/0001373715-24-000009-index.htm
  Primary doc:    https://www.sec.gov/Archives/edgar/data/1373715/000137371524000009/now-20240124.htm
  HTML page:      https://secwatch.observer/filing/0001373715-24-000009

License: Source filings: public domain (SEC EDGAR). Summaries (headline + bullets): CC-BY-4.0; attribute https://secwatch.observer