---
schema_version: "secwatch.filing_event.v1"
accession: "0001373715-24-000163"
form_type: "8-K"
ticker: "NOW"
cik: "0001373715"
company_name: "ServiceNow, Inc."
filed_at: "2024-04-24T23:59:59+00:00"
generated_at: "2026-06-03T09:26:48.492244+00:00"
event_type: "earnings"
sentiment: "positive"
materiality_score: 0.85
calibrated_materiality_score: 0.85
confidence: "high"
source: SEC EDGAR
---

# ServiceNow Q1 subscription rev $2.523B (+25% YoY); raises 2024 guidance

## Summary
- Subscription revenues $2,523M (+25% YoY, +24.5% constant currency); total revenues $2,603M (+24% YoY).
- cRPO $8.45B (+21% YoY); 8 deals over $5M net new ACV (up 100% YoY).
- Raised midpoint of FY 2024 subscription revenue guidance; GenAI offerings fastest selling in company history.
- 1,933 customers with >$1M ACV (+15% YoY).
- Repurchased 225,000 shares for $175M; $787M remaining under buyback program.

## SEC filing metadata
- accession: 0001373715-24-000163
- form_type: 8-K
- ticker: NOW
- cik: 0001373715
- company_name: ServiceNow, Inc.
- filed_at: 2024-04-24T23:59:59+00:00
- event_type: earnings
- sentiment: positive
- materiality_score: 0.85
- calibrated_materiality_score: 0.85
- confidence: high
- sec_items: 2.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1373715/000137371524000163/0001373715-24-000163-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1373715/000137371524000163/now-20240424.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001373715-24-000163
- JSON: https://secwatch.observer/filing/0001373715-24-000163.json
- Plain text: https://secwatch.observer/filing/0001373715-24-000163.txt

## Key facts
- Earnings Releases
  ServiceNow, Inc. updated its three months ended March 31, 2024 guidance (raised).
  - Period: three months ended March 31, 2024
  - Guidance: raised
  - Result: reported results
  source text: ServiceNow Reports First Quarter 2024 Financial Results
  evidence_url: https://www.sec.gov/Archives/edgar/data/1373715/000137371524000163/0001373715-24-000163-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.