{"schema_version":"secwatch.filing_event.v1","accession":"0001373715-24-000269","form_type":"8-K","ticker":"NOW","cik":"0001373715","company_name":"ServiceNow, Inc.","filed_at":"2024-07-24T23:59:59+00:00","discovered_at":"2026-05-14T18:03:12.820198+00:00","generated_at":"2026-05-31T16:49:44.352459+00:00","sec_items":["2.02","5.02","9.01"],"event_type":"other_material","sentiment":"neutral","materiality_score":0.85,"calibrated_materiality_score":0.85,"confidence":"high","headline":"ServiceNow Q2 sub rev $2.54B (+23% YoY), raises FY guidance; COO Desai resigns","bullets":["Subscription revenues $2,542M, up 23% YoY; total revenues $2,627M, up 22% YoY.","cRPO $8.78B (+22% YoY); RPO $18.6B (+31%); 88 deals >$1M net new ACV, up 26%.","FY 2024 subscription revenue and operating margin guidance raised after Q2 beat.","President & COO CJ Desai resigns effective immediately due to compliance investigation over hiring of U.S. Army CIO.","Chris Bedi appointed Interim Chief Product Officer; DOJ investigating the matter."],"urls":{"canonical":"https://secwatch.observer/filing/0001373715-24-000269","json":"https://secwatch.observer/filing/0001373715-24-000269.json","markdown":"https://secwatch.observer/filing/0001373715-24-000269.md","text":"https://secwatch.observer/filing/0001373715-24-000269.txt","edgar_index":"https://www.sec.gov/Archives/edgar/data/1373715/000137371524000269/0001373715-24-000269-index.htm","edgar_primary_document":"https://www.sec.gov/Archives/edgar/data/1373715/000137371524000269/now-20240724.htm"},"model":{"generated_by":"deepseek-v4-flash:cloud@v2","generated_at":"2026-05-31T16:49:44.352459+00:00"},"review":{"review_status":"machine_generated","human_reviewed":false,"corrected":false,"correction_note":null,"correction_timestamp":null,"superseded_by":null,"related_filings":[]},"source_grounded_claims":[{"claim_id":"83d570875c","claim":"Chris Bedi was appointed as Interim Chief Product Officer at ServiceNow, Inc..","evidence_excerpt":"The Company has appointed Chris Bedi as Interim Chief Product Officer, effective immediately.","evidence_source":"SEC 8-K Item 5.02","evidence_url":"https://www.sec.gov/Archives/edgar/data/1373715/000137371524000269/0001373715-24-000269-index.htm","confidence":0.95,"family_label":"Executive change","details":[{"label":"Action","value":"appointed"},{"label":"Role","value":"Interim Chief Product Officer"}],"fact_type":"executive_change"},{"claim_id":"bcce45db78","claim":"CJ Desai resigned as President and Chief Operating Officer at ServiceNow, Inc..","evidence_excerpt":"On July 24, 2024, the Company and its President and Chief Operating Officer, Chirantan “CJ” Desai, came to a mutual agreement that Mr. Desai would resign from all positions with the Company, effective immediately.","evidence_source":"SEC 8-K Item 5.02","evidence_url":"https://www.sec.gov/Archives/edgar/data/1373715/000137371524000269/0001373715-24-000269-index.htm","confidence":0.95,"family_label":"Executive change","details":[{"label":"Action","value":"resigned"},{"label":"Role","value":"President and Chief Operating Officer"}],"fact_type":"executive_change"}],"license":"Source filings: public domain (SEC EDGAR). Summaries (headline + bullets): CC-BY-4.0; attribute https://secwatch.observer"}