---
schema_version: "secwatch.filing_event.v1"
accession: "0001373715-24-000342"
form_type: "8-K"
ticker: "NOW"
cik: "0001373715"
company_name: "ServiceNow, Inc."
filed_at: "2024-10-23T23:59:59+00:00"
generated_at: "2026-05-30T11:02:10.729402+00:00"
event_type: "earnings"
sentiment: "positive"
materiality_score: 0.85
calibrated_materiality_score: 0.85
confidence: "high"
source: SEC EDGAR
---

# ServiceNow Q3 subscription rev $2,715M (+23% YoY), raises FY24 guidance; new President

## Summary
- Subscription revenues $2,715M (+23% YoY, +22.5% CC); total revenues $2,797M (+22% YoY).
- cRPO $9.36B (+26% YoY, +23.5% CC); RPO $19.5B (+36% YoY, +33% CC).
- Raised full-year 2024 subscription revenue guidance (above prior range).
- Appointed Amit Zavery as President/CPO/COO, effective Oct 28; from Google Cloud and Oracle.
- Repurchased 272k shares for $225M; $562M remaining under buyback program.

## SEC filing metadata
- accession: 0001373715-24-000342
- form_type: 8-K
- ticker: NOW
- cik: 0001373715
- company_name: ServiceNow, Inc.
- filed_at: 2024-10-23T23:59:59+00:00
- event_type: earnings
- sentiment: positive
- materiality_score: 0.85
- calibrated_materiality_score: 0.85
- confidence: high
- sec_items: 2.02, 5.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1373715/000137371524000342/0001373715-24-000342-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1373715/000137371524000342/now-20241021.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001373715-24-000342
- JSON: https://secwatch.observer/filing/0001373715-24-000342.json
- Plain text: https://secwatch.observer/filing/0001373715-24-000342.txt

## Key facts
- Executive change
  Amit Zavery was appointed as President, Chief Product Officer and Chief Operating Officer at ServiceNow, Inc..
  - Action: appointed
  - Role: President, Chief Product Officer and Chief Operating Officer
  source text: On October 21, 2024, the Board of Directors (the "Board") of the Company appointed Amit Zavery, age 53, as President, Chief Product Officer and Chief Operating Officer of the Company, effective October 28, 2024.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1373715/000137371524000342/0001373715-24-000342-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.