---
schema_version: "secwatch.filing_event.v1"
accession: "0001373715-25-000007"
form_type: "8-K"
ticker: "NOW"
cik: "0001373715"
company_name: "ServiceNow, Inc."
filed_at: "2025-01-29T23:59:59+00:00"
generated_at: "2026-05-27T06:39:11.040574+00:00"
event_type: "earnings"
sentiment: "positive"
materiality_score: 0.9
calibrated_materiality_score: 0.9
confidence: "high"
source: SEC EDGAR
---

# ServiceNow reports Q4 2024 results and announces additional $3B share repurchase authorization

## Summary
- Subscription revenues of $2,866M in Q4 2024, up 21% year-over-year.
- Board authorized additional $3B in share repurchases, increasing total authorization to $4.5B.
- Current remaining performance obligations (cRPO) of $10.27B, up 19% YoY (22% constant currency).
- Nearly 500 customers with more than $5M in annual contract value, up 21% YoY.
- Now Assist service desk deals grew over 150% quarter-over-quarter in Q4 2024.

## SEC filing metadata
- accession: 0001373715-25-000007
- form_type: 8-K
- ticker: NOW
- cik: 0001373715
- company_name: ServiceNow, Inc.
- filed_at: 2025-01-29T23:59:59+00:00
- event_type: earnings
- sentiment: positive
- materiality_score: 0.9
- calibrated_materiality_score: 0.9
- confidence: high
- sec_items: 2.02, 8.01, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1373715/000137371525000007/0001373715-25-000007-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1373715/000137371525000007/now-20250129.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001373715-25-000007
- JSON: https://secwatch.observer/filing/0001373715-25-000007.json
- Plain text: https://secwatch.observer/filing/0001373715-25-000007.txt

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.