{"schema_version":"secwatch.filing_event.v1","accession":"0001373715-25-000124","form_type":"8-K","ticker":"NOW","cik":"0001373715","company_name":"ServiceNow, Inc.","filed_at":"2025-04-23T23:59:59+00:00","discovered_at":"2026-05-14T18:02:48.093705+00:00","generated_at":"2026-05-23T07:56:16.595169+00:00","sec_items":["2.02","5.02","9.01"],"event_type":"earnings","sentiment":"positive","materiality_score":0.75,"calibrated_materiality_score":0.75,"confidence":"high","headline":"ServiceNow Q1 subscription rev $3B, up 19% YoY; cRPO beats guidance; President Paul Smith resigns","bullets":["Subscription rev $3,005M (+19% YoY, +20% cc); total rev $3,088M (+18.5% YoY, +19.5% cc)","cRPO $10.31B (+22% YoY, +22% cc), beating guidance by 250 bps; RPO $22.1B (+25% YoY)","508 customers >$5M ACV (+20% YoY); 72 transactions >$1M net new ACV in Q1","President Paul Smith resigns effective Apr 23; Paul Fipps appointed President of Global Customer Operations"],"urls":{"canonical":"https://secwatch.observer/filing/0001373715-25-000124","json":"https://secwatch.observer/filing/0001373715-25-000124.json","markdown":"https://secwatch.observer/filing/0001373715-25-000124.md","text":"https://secwatch.observer/filing/0001373715-25-000124.txt","edgar_index":"https://www.sec.gov/Archives/edgar/data/1373715/000137371525000124/0001373715-25-000124-index.htm","edgar_primary_document":"https://www.sec.gov/Archives/edgar/data/1373715/000137371525000124/now-20250421.htm"},"model":{"generated_by":"deepseek-v4-flash:cloud@v2","generated_at":"2026-05-23T07:56:16.595169+00:00"},"review":{"review_status":"machine_generated","human_reviewed":false,"corrected":false,"correction_note":null,"correction_timestamp":null,"superseded_by":null,"related_filings":[]},"source_grounded_claims":[{"claim_id":"a4dc5e3156","claim":"Paul Fipps was appointed as President of Global Customer Operations at ServiceNow, Inc..","evidence_excerpt":"He is succeeded by Paul Fipps, who was appointed President of Global Customer Operations.","evidence_source":"SEC 8-K Item 5.02","evidence_url":"https://www.sec.gov/Archives/edgar/data/1373715/000137371525000124/0001373715-25-000124-index.htm","confidence":1.0,"family_label":"Executive change","details":[{"label":"Action","value":"appointed"},{"label":"Role","value":"President of Global Customer Operations"}],"fact_type":"executive_change"},{"claim_id":"ba37b88a2f","claim":"Paul Smith resigned as President, Global Customer and Field Operations at ServiceNow, Inc..","evidence_excerpt":"On April 21, 2025, Paul Smith notified the Company of his decision to resign from his position as the Company’s President, Global Customer and Field Operations, effective April 23, 2025.","evidence_source":"SEC 8-K Item 5.02","evidence_url":"https://www.sec.gov/Archives/edgar/data/1373715/000137371525000124/0001373715-25-000124-index.htm","confidence":1.0,"family_label":"Executive change","details":[{"label":"Action","value":"resigned"},{"label":"Role","value":"President, Global Customer and Field Operations"}],"fact_type":"executive_change"}],"license":"Source filings: public domain (SEC EDGAR). Summaries (headline + bullets): CC-BY-4.0; attribute https://secwatch.observer"}