secwatch.observer — SEC 8-K summary
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Issuer:     ServiceNow, Inc. (NOW)
CIK:        0001373715
Form:       8-K
Filed at:   2025-04-23T23:59:59+00:00
Accession:  0001373715-25-000124
Event type: earnings
Sentiment:  positive
Materiality: 0.75
Item codes: 2.02, 5.02, 9.01
LLM model:  deepseek-v4-flash:cloud@v2

ServiceNow Q1 subscription rev $3B, up 19% YoY; cRPO beats guidance; President Paul Smith resigns
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- Subscription rev $3,005M (+19% YoY, +20% cc); total rev $3,088M (+18.5% YoY, +19.5% cc)
- cRPO $10.31B (+22% YoY, +22% cc), beating guidance by 250 bps; RPO $22.1B (+25% YoY)
- 508 customers >$5M ACV (+20% YoY); 72 transactions >$1M net new ACV in Q1
- President Paul Smith resigns effective Apr 23; Paul Fipps appointed President of Global Customer Operations

Source:
  EDGAR index:    https://www.sec.gov/Archives/edgar/data/1373715/000137371525000124/0001373715-25-000124-index.htm
  Primary doc:    https://www.sec.gov/Archives/edgar/data/1373715/000137371525000124/now-20250421.htm
  HTML page:      https://secwatch.observer/filing/0001373715-25-000124

License: Source filings: public domain (SEC EDGAR). Summaries (headline + bullets): CC-BY-4.0; attribute https://secwatch.observer