---
schema_version: "secwatch.filing_event.v1"
accession: "0001447669-23-000099"
form_type: "8-K"
ticker: "TWLO"
cik: "0001447669"
company_name: "TWILIO INC"
filed_at: "2023-05-09T23:59:59+00:00"
generated_at: "2026-06-15T08:46:58.407805+00:00"
event_type: "earnings"
sentiment: "positive"
materiality_score: 0.75
calibrated_materiality_score: 0.75
confidence: "high"
source: SEC EDGAR
---

# Twilio Q1 revenue $1.01B, non-GAAP ops income $103.8M; raises FY23 ops guidance

## Summary
- Revenue $1.01B (+15% YoY); GAAP ops loss $264.1M includes $121.9M severance and $21.8M lease impairment.
- Non-GAAP income from operations $103.8M vs $5.0M YoY; non-GAAP diluted EPS $0.47 vs $0.00.
- Active customer accounts >300,000 (+12% YoY); Dollar-Based Net Expansion Rate 106% vs 127%.
- Share repurchase: $1B authorized, ~25% completed; program expires Dec 31, 2024.
- Q2 guidance: rev $980-990M (4-5% growth); FY23 non-GAAP ops income raised to $275-350M.

## SEC filing metadata
- accession: 0001447669-23-000099
- form_type: 8-K
- ticker: TWLO
- cik: 0001447669
- company_name: TWILIO INC
- filed_at: 2023-05-09T23:59:59+00:00
- event_type: earnings
- sentiment: positive
- materiality_score: 0.75
- calibrated_materiality_score: 0.75
- confidence: high
- sec_items: 2.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1447669/000144766923000099/0001447669-23-000099-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1447669/000144766923000099/twlo-20230509.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001447669-23-000099
- JSON: https://secwatch.observer/filing/0001447669-23-000099.json
- Plain text: https://secwatch.observer/filing/0001447669-23-000099.txt

## Key facts
- Earnings Releases
  TWILIO INC reported the first quarter ended March 31, 2023 results: revenue $1.01 billion, EPS $1.84. Guidance raised.
  - Period: the first quarter ended March 31, 2023
  - Revenue: $1.01 billion
  - EPS: $1.84
  - Guidance: raised
  - Result: reported results
  source text: filing, unless expressly incorporated by specific reference in such filing. --- EX-99.1 (EX-99.1) --- Twilio Announces First Quarter 2023 Results • First Quarter Revenue of $1.01 Billion, up 15% Year-Over-Year • Surpassed 300,000 Active Customer Accounts in the First Quarter SAN FRANCISCO--(BUSINESS WIRE)--May 9, 2023--Twilio (NYSE: TWLO), the customer engagement
  evidence_url: https://www.sec.gov/Archives/edgar/data/1447669/000144766923000099/0001447669-23-000099-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.