---
schema_version: "secwatch.filing_event.v1"
accession: "0001544522-23-000063"
form_type: "8-K"
ticker: "FRSH"
cik: "0001544522"
company_name: "Freshworks Inc."
filed_at: "2023-10-31T23:59:59+00:00"
generated_at: "2026-06-09T04:38:30.444395+00:00"
event_type: "earnings"
sentiment: "positive"
materiality_score: 0.75
calibrated_materiality_score: 0.75
confidence: "high"
source: SEC EDGAR
---

# Freshworks Q3 revenue $153.6M (+19% YoY); raises FY non-GAAP op profit guidance to $40M

## Summary
- Revenue $153.6M, +19% YoY (+18% cc); GAAP EPS ($0.11), non-GAAP EPS $0.08 vs ($0.01) a year ago.
- Non-GAAP income from ops $17.4M vs ($3.1M) loss; GAAP loss from ops improved to ($38.7M) from ($58.3M).
- Operating cash flow $23.9M vs ($4.2M); free cash flow $22.1M vs ($7.2M); cash & securities $1.16B.
- Raised FY 2023 non-GAAP operating profit midpoint to $40M; CEO cites generative AI product traction.

## SEC filing metadata
- accession: 0001544522-23-000063
- form_type: 8-K
- ticker: FRSH
- cik: 0001544522
- company_name: Freshworks Inc.
- filed_at: 2023-10-31T23:59:59+00:00
- event_type: earnings
- sentiment: positive
- materiality_score: 0.75
- calibrated_materiality_score: 0.75
- confidence: high
- sec_items: 2.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1544522/000154452223000063/0001544522-23-000063-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1544522/000154452223000063/frsh-20231031.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001544522-23-000063
- JSON: https://secwatch.observer/filing/0001544522-23-000063.json
- Plain text: https://secwatch.observer/filing/0001544522-23-000063.txt

## Key facts
- Earnings Releases
  Freshworks Inc. reported third quarter ended September 30, 2023 results: revenue $153.6 million, EPS $(0.11). Guidance raised.
  - Period: third quarter ended September 30, 2023
  - Revenue: $153.6 million
  - EPS: $(0.11)
  - Guidance: raised
  - Result: reported results
  source text: product innovation that brings generative AI and rapid time to value to companies of all sizes.” Third Quarter 2023 Financial Summary Results • Revenue: Total revenue was $153.6 million, representing growth of 19% compared to the third quarter of 2022, and 18% adjusting for constant currency. • GAAP (Loss) from Operations: GAAP (loss) from operations was $(38.7)
  evidence_url: https://www.sec.gov/Archives/edgar/data/1544522/000154452223000063/0001544522-23-000063-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.