---
schema_version: "secwatch.filing_event.v1"
accession: "0001551306-24-000183"
form_type: "8-K"
ticker: "PGNY"
cik: "0001551306"
company_name: "Progyny, Inc."
filed_at: "2024-09-18T23:59:59+00:00"
generated_at: "2026-05-31T03:56:50.177711+00:00"
event_type: "other_material"
sentiment: "negative"
materiality_score: 0.75
calibrated_materiality_score: 0.75
confidence: "high"
source: SEC EDGAR
---

# Progyny loses client representing ~12-13% of revenue; termination effective Jan 1, 2025

## Summary
- Client with ~670k members exercised 90-day termination option; no disputes or service issues cited.
- Client comprised 12% of H1 2024 revenue and 13% of FY 2023 revenue; no other client > single-digit percentage.
- No adverse impact expected on FY 2024 financial results; services continue through end of 2024.
- Company expects overall member count to increase in 2025 despite the loss.

## SEC filing metadata
- accession: 0001551306-24-000183
- form_type: 8-K
- ticker: PGNY
- cik: 0001551306
- company_name: Progyny, Inc.
- filed_at: 2024-09-18T23:59:59+00:00
- event_type: other_material
- sentiment: negative
- materiality_score: 0.75
- calibrated_materiality_score: 0.75
- confidence: high
- sec_items: 8.01, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1551306/000155130624000183/0001551306-24-000183-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1551306/000155130624000183/pgny-20240918.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001551306-24-000183
- JSON: https://secwatch.observer/filing/0001551306-24-000183.json
- Plain text: https://secwatch.observer/filing/0001551306-24-000183.txt

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.