---
schema_version: "secwatch.filing_event.v1"
accession: "0001558370-23-001272"
form_type: "8-K"
ticker: "EGAN"
cik: "0001066194"
company_name: "EGAIN Corp"
filed_at: "2023-02-14T23:59:59+00:00"
generated_at: "2026-06-19T13:00:38.455484+00:00"
event_type: "earnings"
sentiment: "neutral"
materiality_score: 0.65
calibrated_materiality_score: 0.65
confidence: "high"
source: SEC EDGAR
---

# eGain reports record Q2 revenue of $25.6M, up 11% YoY; GAAP net loss narrows

## Summary
- SaaS revenue rose 15% YoY to $23.4M; total revenue beat guidance and consensus.
- GAAP net loss was $104K ($0.00/sh) vs. $826K loss a year ago; non-GAAP net income $1.7M ($0.05/sh).
- Operating cash flow $7.4M (29% margin); total cash $80.9M, up from $68.5M.
- Q3 FY2023 revenue guided $23.0-23.5M; full-year FY2023 revenue guided $97-99M.
- Launched eGain Instant Answers powered by Generative AI for knowledge users.

## SEC filing metadata
- accession: 0001558370-23-001272
- form_type: 8-K
- ticker: EGAN
- cik: 0001066194
- company_name: EGAIN Corp
- filed_at: 2023-02-14T23:59:59+00:00
- event_type: earnings
- sentiment: neutral
- materiality_score: 0.65
- calibrated_materiality_score: 0.65
- confidence: high
- sec_items: 2.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1066194/000155837023001272/0001558370-23-001272-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1066194/000155837023001272/egan-20230214x8k.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001558370-23-001272
- JSON: https://secwatch.observer/filing/0001558370-23-001272.json
- Plain text: https://secwatch.observer/filing/0001558370-23-001272.txt

## Key facts
- Earnings Releases
  EGAIN Corp reported fiscal quarter ended December 31, 2022 results: revenue $25.6 million, net income ($104,000), EPS ($0.00 per share).
  - Period: fiscal quarter ended December 31, 2022
  - Revenue: $25.6 million
  - Net income: ($104,000)
  - EPS: ($0.00 per share)
  - Result: reported results
  source text: Total revenue was $25.6 million, up 11% year over year (15% in constant currency). ● SaaS revenue was $23.4 million, up 15% year over year (18% in constant currency). ● GAAP net loss was $104,000, or $0.00 per share on a basic and diluted basis, compared to GAAP net loss of $826,000, or $0.03 per share on a basic and diluted basis in Q2 2022.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1066194/000155837023001272/0001558370-23-001272-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.